Macintosh OS/Experts

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David Anders

U.S.
Available
Seattle - The Computer Guy - 15 yr veteran Mac/PC/network problem solving. Clients are design firms, artists, freelancers and photographers. PLEASE PLEASE provide EXACT info for Mac Model and OS Version. RAM installed - added cards - external devices - recent changes. Do you do MONTHLY MAINTENANCE? With what Utility? What you have tried and what result do you want.

Debba Robinson

U.S.
Available
AppleWorks 6, Systems up to 10.3.5, general trouble-shooting of hardware and some software.

Jeff Greenberg

Available
I can comfortably answer most basic/advanced questions regarding Macintosh hardware and software - nowadays only OSX. In fact, if it's prior to 10.3, there's a good chance I'll reject your question. Forget OS9 stuff - Igave up OS 9 ten years ago). Please do not ask me about OS9. My particular specialties are in Video editing/DVD authoring. I am a certified trainer in the "pro apps" (Final Cut, DVDSP, Soundtrack, Motion). I have been using Macs since 1985.

Recent Answers

2013-05-16 e-mail download failure:

Ernie,    Problems downloading email are usually a problem with either your Internet connection or your email provider.    I'm assuming you were using Apple Mail and *not* a web browser to access your

2013-05-11 Burning discs using a Mac OS X 10.7.5:

Graham,    I teach technology professional - let's see if I can be of help. Just be patient with yourself. We actually teach computers worse than when I started using them (in 1978!) - because we 'assume'

2013-04-29 Annoying Pop-Up Error Message:

Steve,    At some point, either you or someone else has had your system configured for DSL use.     A PPPoE server (Point to Point Protocol Over Ethernet) is the way most computers are set up for directly

2013-04-29 Internet Connection issue:

In System Preferences (Apple Menu) open Network Preference Pane.  Padlock Icon may need to be unlocked...    In the left column you will have Airport - Ethernet - Bluetooth - Firewire - and maybe PPPoE

2013-04-25 Everything is horrible:

BACK UP YOUR STUFF..... okay, now...    Filling a hard drive past 85-90 per cent is almost certain to hose the directory.  You can do a bad job of directory repair with Disk Utility if you boot from a

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