Macintosh OS/Experts

ExpertAverage RatingsExpertise

Debba Robinson

U.S.
Available
AppleWorks 6, Systems up to 10.3.5, general trouble-shooting of hardware and some software.

Jeff Greenberg

Available
I can comfortably answer most basic/advanced questions regarding Macintosh hardware and software - nowadays only OSX. In fact, if it's prior to 10.3, there's a good chance I'll reject your question. Forget OS9 stuff - Igave up OS 9 ten years ago). Please do not ask me about OS9. My particular specialties are in Video editing/DVD authoring. I am a certified trainer in the "pro apps" (Final Cut, DVDSP, Soundtrack, Motion). I have been using Macs since 1985.

David Anders

U.S.
Available
Seattle - The Computer Guy - 15 yr veteran Mac/PC/network problem solving. Clients are design firms, artists, freelancers and photographers. PLEASE PLEASE provide EXACT info for Mac Model and OS Version. RAM installed - added cards - external devices - recent changes. Do you do MONTHLY MAINTENANCE? With what Utility? What you have tried and what result do you want.

Recent Answers

2014-10-24 fresh installation of mountain lion:

There are FOUR links about model numbers above in my first response.  http://support.apple.com/kb/ht1635  http://everymac.com  is a complete list of Apple computer specs  http://www.everymac.com/mac-identification/how-to-find-apple-model-family-number

2014-10-24 fresh installation of mountain lion:

You so not mention the model of the MacBook.  Model numbers are confusing AppleFindModel page http://support.apple.com/kb/ht1635  http://everymac.com  is a complete list of Apple computer specs  http://www

2014-10-23 Hidden files on mac:

Loren, I'm thrilled you have found your files.  What you want to do now is to find and open the exact same folder in your new system, and open the same folder in your old system so that you have two separate

2014-10-23 Yosemite to Snow Leopard:

Before doing a major upgrade, using SuperDuper to make a bootable backup is wise.  OR if you have an extra hard drive or partition, make a bootable backup, boot to it and upgrade THAT partition|hard drive

2014-10-23 Hidden files on mac:

Dear Loren,    OK - that helps considerably.  Now, Tiger goes back pretty far, and I'm not current on that anymore, but I'll see if I can manage to find them for you.    Do a search for Documents and then

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