Macintosh OS/Experts

ExpertAverage RatingsExpertise

Debba Robinson

U.S.
Available
AppleWorks 6, Systems up to 10.3.5, general trouble-shooting of hardware and some software.

Jeff Greenberg

Available
I can comfortably answer most basic/advanced questions regarding Macintosh hardware and software - nowadays only OSX. In fact, if it's prior to 10.3, there's a good chance I'll reject your question. Forget OS9 stuff - Igave up OS 9 ten years ago). Please do not ask me about OS9. My particular specialties are in Video editing/DVD authoring. I am a certified trainer in the "pro apps" (Final Cut, DVDSP, Soundtrack, Motion). I have been using Macs since 1985.

David Anders

U.S.
Available
Seattle - The Computer Guy - 15 yr veteran Mac/PC/network problem solving. Clients are design firms, artists, freelancers and photographers. PLEASE PLEASE provide EXACT info for Mac Model and OS Version. RAM installed - added cards - external devices - recent changes. Do you do MONTHLY MAINTENANCE? With what Utility? What you have tried and what result do you want.

Recent Answers

2014-10-02 Mac Sleep:

The FIRST question was "If you choose Sleep under Apple Menu does it sleep?"    You start it up, no [NONE] external devices attached, no programs running. NOTHING.  and it does not sleep?    Reset SMC

2014-10-02 Mac Sleep:

It is under warranty, if you are near an Apple Store, make a genius bar appointment.    If you choose Sleep under Apple Menu does it sleep?    Disconnect ALL external devices and test. some can prevent

2014-09-23 External hard drive:

My FIRST post had directions and links for Disk Utility.  You plug the drive in.  You open Disk Utility.  You select the Device (not the indented partitions)  You Click the Partition Tab, you look

2014-09-21 External hard drive:

It is a WINDOWS formatted partition. To attempt repair or recovery, it should be done on a Windows computer.  There are utilities the work on Mac that may RECOVER data, DATA RESCUE 4. You can download

2014-09-20 External hard drive:

The partition is formatted Format : MS-DOS (FAT32) - this is a Windows format.  Any easy attempt to recover files is going to require a Windows Computer.    <b>The Hard Drive Partition Map STILL may be

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