Macintosh OS/Experts

ExpertAverage RatingsExpertise

David Anders

U.S.
Available
Seattle - The Computer Guy - 15 yr veteran Mac/PC/network problem solving. Clients are design firms, artists, freelancers and photographers. PLEASE PLEASE provide EXACT info for Mac Model and OS Version. RAM installed - added cards - external devices - recent changes. Do you do MONTHLY MAINTENANCE? With what Utility? What you have tried and what result do you want.

Debba Robinson

U.S.
Available
AppleWorks 6, Systems up to 10.3.5, general trouble-shooting of hardware and some software.

Jeff Greenberg

Available
I can comfortably answer most basic/advanced questions regarding Macintosh hardware and software - nowadays only OSX. In fact, if it's prior to 10.3, there's a good chance I'll reject your question. Forget OS9 stuff - Igave up OS 9 ten years ago). Please do not ask me about OS9. My particular specialties are in Video editing/DVD authoring. I am a certified trainer in the "pro apps" (Final Cut, DVDSP, Soundtrack, Motion). I have been using Macs since 1985.

Recent Answers

2014-11-18 PC to Mac conversion:

Russ,    There's an apple document just for this!    http://support.apple.com/en-us/HT201553    The best choice from that list is Windows Migration Assistant    details here: http://support.apple.com/en-us/ht4796

2014-11-15 Problem (OSX Mavericks) PLEASE HELP!!:

Well, it seems that you can download files and that everything is okay.    I think the problem is specifically limited to the media you're trying to download.    Sad to say, I'm not allowed to comment

2014-11-12 Problem (OSX Mavericks) PLEASE HELP!!:

Michael,    I can't answer questions about thepiratebay for obvious reasons.    Could you try this link and see if you're able to download?     It's a link to firefox - https://www.mozilla.org/en-US/firefox/new/?utm_source=firefox-com&utm_medium=referral

2014-11-12 IM LOCKED OUT:

It is to keep drunk people from computing.  The decision was probably made or okayed by Steve Jobs.  I do not put passwords on my User accounts.  Did you know you can (on a Mac user login) make your password

2014-11-07 MacBook Air not responding:

John,    I don't know what went wrong - I do know that iTunes had an update right before Yosemite came out.    A direct download for iTunes:  http://www.apple.com/itunes/download/    The Java update must

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