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Computer Security & Viruses/Experts

Expert	Average Ratings	Expertise
James Filmer U.S. Available View Profile Ask A Question View Past Answers	Knowledgeability 9.95 Clarity of Response 9.94 Timeliness 9.92 Politeness 10.0 Total Questions 236	Anti-virus, anti-spyware, Firewall programs and other security tools, system, application and layered security configuration, Internet abuse, system maintenance support and troubleshooting.
Carolyn Meinel Available View Profile Ask A Question View Past Answers	Knowledgeability 9.87 Clarity of Response 9.90 Timeliness 9.88 Politeness 9.96 Total Questions 1590	I cover Windows, Unix, TCP/IP and Ethernet security questions. I do not cover Mac, Palm Pilot, or other networking issues.
Keith Davis U.S. Available View Profile Ask A Question View Past Answers	Knowledgeability 9.84 Clarity of Response 9.91 Timeliness 9.89 Politeness 9.96 Total Questions 206	Advice on how to avoid viruses and spyware. Suggestions on what software to run to avoid viruses and spyware. Identification of spyware, trojan, or virus infestations.
Jonathan Yaniv Canada Available View Profile Ask A Question	Knowledgeability 10.0 Clarity of Response 9.00 Timeliness 10.0 Politeness 10.0 Total Questions 5	I will help you through removing malware from your systems, steps and what further precautions you need to take. I will also help you in identifying malware, and getting it submitted to security vendors for further blocking. What I wont tell you is how to create a virus.
Doug Woodall U.S. Available View Profile Ask A Question View Past Answers	Knowledgeability 9.73 Clarity of Response 9.85 Timeliness 9.93 Politeness 9.98 Total Questions 598	I can answer questions pertaining to threats to Online Security. I cant answer questions as to when, if ever IE will ever be secure.
Brian Benosky U.S. Available View Profile Ask A Question View Past Answers	Knowledgeability 9.96 Clarity of Response 9.96 Timeliness 9.95 Politeness 10.0 Total Questions 2215	I will help you in eradicating malware and all forms of virus/trojans/adware. I can answer all PC-related hardware issues. I can also troubleshoot Windows OS errors (including Vista) and other software problems. HijackThis logs are a MUST for virus related help. If you do not know how to do this, I have posted easy-to-follow instructions on the Ask a Question page. Every computer infection is different, so I will give you personal instructions on how to remove the malware, not a 'pat' answer. You can be assured of a prompt, polite, and knowledgeable response in all regards.
Ramon Zammit Malta Available View Profile Ask A Question View Past Answers	Knowledgeability 10.0 Clarity of Response 10.0 Timeliness 9.86 Politeness 10.0 Total Questions 19	Hi all I am a new volunteer here and I wish to help you with all your questions. For the last 11 years I had been employed by major companies as systems engineer and also held positions as a key technical support engineer. Can answer any type of questions you may have related to IT. Hoping I will be of help to you all.
Lorry U.S. Available View Profile Ask A Question View Past Answers	Knowledgeability 9.87 Clarity of Response 9.90 Timeliness 9.97 Politeness 10.0 Total Questions 3564	I can answer most questions regarding viruses/Trojans and help to remove them.
Bob U.S. On Vacation returns 12/15/2009 View Profile	Knowledgeability 10.0 Clarity of Response 10.0 Timeliness 10.0 Politeness 10.0 Total Questions 8	I can give general or specific advise on protecting or cleaning up from viruses, trojans, keyloggers, malware, spyware, root kits, and how to stay as safe as is possible short of not using the internet. I can point you to free software and tools to protect you. In addition I could do it for you by connecting remotely and spending hours working on your machine to remove the problems. This would be a secure, encrypted remote connection that can not be done without your permission or knowledge. The most common problem people face is over time their computers get slower and slower, this is sometimes due to the above issues and sometimes just the way windows is. I can optimize your machine and show you how to do it yourself in the future.

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Recent Answers

2009-11-18 w32.rontokbro@mm on my sony w995 phone:

Hi Gerwin, The following site explains how to remove this threat: http://www.symantec.com/security_response/writeup.jsp?docid=2005-092311-2608-99& Once removed, I would suggest using Internet

2009-11-16 I wanted to ask about the security ......:

hey mado i would suggest a combination of 3 programs. AVIRA FREE ANTIVIRUS - http://www.free-av.com/ SPYBOT SEARCH AND DESTROY - http://www.safer-networking.org/en/home/index.html ASHAMPOO

2009-11-14 antivirus software:

hey dave remove McAfee and any other antivirus you might have. install these two programs (both are freeware and very good!) SPYBOT & ANTIVIR FREE PERSONAL ANTIVIRUS update both of them and perform

2009-11-14 Virus:

Hello again Cassie, If they are put into the quarantine folder by McAfee, they are probably unrecoverable. McAfee has great free customer support online. Heres the link. http://service.mcafee.com/TechSupportHome

2009-11-14 Avast Anti-Virus - Free:

hey elfie install these two programs (both are freeware and very good!) SPYBOT & ANTIVIR FREE PERSONAL ANTIVIRUS update both of them and perform a thorough scan using spyware first and then the