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Computer Security & Viruses/Experts

Expert	Average Ratings	Expertise
Ramon Zammit Malta Available View Profile Ask A Question View Past Answers	Knowledgeability 9.76 Clarity of Response 9.86 Timeliness 9.95 Politeness 10.0 Total Questions 47	Hi all I am a new volunteer here and I wish to help you with all your questions. For the last 11 years I had been employed by major companies as systems engineer and also held positions as a key technical support engineer. Can answer any type of questions you may have related to IT. Hoping I will be of help to you all.
James A. Jones U.S. Available View Profile Ask A Question View Past Answers	Knowledgeability 9.83 Clarity of Response 10.0 Timeliness 9.83 Politeness 10.0 Total Questions 17	I can answer questions about viruses and malicious code running on any Windows based platforms.
Keith Davis U.S. Available View Profile Ask A Question View Past Answers	Knowledgeability 9.86 Clarity of Response 9.92 Timeliness 9.90 Politeness 9.96 Total Questions 235	Advice on how to avoid viruses and spyware. Suggestions on what software to run to avoid viruses and spyware. Identification of spyware, trojan, or virus infestations.
Ryan Stewart U.S. Available View Profile Ask A Question View Past Answers	Knowledgeability 10.0 Clarity of Response 10.0 Timeliness 9.71 Politeness 10.0 Total Questions 45	I will gladly answer questions, provide advice and assist with troubleshooting in any of the following areas: Virus / Malware / Spyware defense, detection and removal; Protecting your identity while surfing the web; Home-User Computer Security; Small Business Network Security; Wireless Security; Internal and External Network Intrusion Detection, Penetration Testing, Vulnerability Assessments, Configuration Management; Government / Industry Regulations & Compliance Statutes; Data Integrity / Recovery.
Jonathan Yaniv Canada Available View Profile Ask A Question View Past Answers	Knowledgeability 10.0 Clarity of Response 9.38 Timeliness 10.0 Politeness 10.0 Total Questions 56	I will help you through removing malware from your systems, steps and what further precautions you need to take. I will also help you in identifying malware, and getting it submitted to security vendors for further blocking. What I wont tell you is how to create a virus. All I ask is when I answer your question, to please rate the answer.
James Filmer U.S. Available View Profile Ask A Question View Past Answers	Knowledgeability 9.96 Clarity of Response 9.95 Timeliness 9.93 Politeness 10.0 Total Questions 290	Anti-virus, anti-spyware, Firewall programs and other security tools, system, application and layered security configuration, Internet abuse, system maintenance support and troubleshooting.
Brian Benosky U.S. Available View Profile Ask A Question View Past Answers	Knowledgeability 9.96 Clarity of Response 9.96 Timeliness 9.95 Politeness 10.0 Total Questions 2228	I will help you in eradicating malware and all forms of virus/trojans/adware. I can answer all PC-related hardware issues. I can also troubleshoot Windows OS errors (including Vista) and other software problems. HijackThis logs are a MUST for virus related help. If you do not know how to do this, I have posted easy-to-follow instructions on the Ask a Question page. Every computer infection is different, so I will give you personal instructions on how to remove the malware, not a 'pat' answer. You can be assured of a prompt, polite, and knowledgeable response in all regards.
Doug Woodall U.S. Available View Profile Ask A Question View Past Answers	Knowledgeability 9.69 Clarity of Response 9.83 Timeliness 9.91 Politeness 9.97 Total Questions 616	I can answer questions pertaining to threats to Online Security. I cant answer questions as to when, if ever IE will ever be secure.
Carolyn Meinel Available View Profile Ask A Question View Past Answers	Knowledgeability 9.87 Clarity of Response 9.90 Timeliness 9.88 Politeness 9.96 Total Questions 1621	I cover Windows, Unix, TCP/IP and Ethernet security questions. I do not cover Mac, Palm Pilot, or other networking issues.
Lorry U.S. On Vacation returns 02/10/2010 View Profile View Past Answers	Knowledgeability 9.87 Clarity of Response 9.89 Timeliness 9.97 Politeness 10.0 Total Questions 3597	I can answer most questions regarding viruses/Trojans and help to remove them.

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Recent Answers

2010-02-08 viruses:

Infected files are not removed, and re-infection (all forms of spyware and viruses) can re-infect your system. See more info about System Restore here: http://windows.microsoft.com/en-us/windows-vista/System-Restore-frequently-asked

2010-02-08 virus removal:

Hi Brian I recommend the free Avira Anti-Vir which can be found here: http://download.cnet.com/Avira-AntiVir-Personal-Free-Antivirus/3000-2239_4-10322 You should never have more than one virus

2010-02-07 "Help":

Wow! First of all, I hope your friend called, or will soon call the local police and make a crime report. This could help if anyone who received those emails lost money by responding to the bogus call

2010-02-07 Thorny microsoft imposter trojan, etc. Acts like security/antivirus appl but interferes w/everything!:

Hi Nancy Your HJT log file is coming up clean, so I think we got all the bugs out. If you are still experiencing problems, just let me know. Otherwise, please follow the final instructions below to

2010-02-06 IT ISSUE:

Hi Vanessa Try running Bittorrent as administrator. Right click the Bittorrent icon and choose the option "Run As Administrator". Let me know if that does the trick. Also, you should uninstall Trend