Hmmmm, Make sure you do the procedure correctly. Might have missed a step: PUT IGNITION KEY IN IGNITION, KEY ON TO JUST BEFORE CRANKING THE ENGINE. PRESS IN AND HOLD VALET SWITCH UNTIL YOU GET
Understood Ms. Otto, :>( I do have personel here in the Tampa area, and I have a mobile tech located near you as well. He will travel to your location to install it if you like. I do have a recomendation
Likeley to be the bypass kit installed at that time. It may have gone bad, lost proramming or needs re setting. Have it inspected by a local car alarm shop that does DEI/VIPER equipment for your DEI
Hi Jamin, The detachable face on your head unit is attached to a metal back plate. It's secured with two small screws, driven through the back plate and into the faceplate. To make the face detachable
Hi Paul, It sounds to me like you have the remote wire telling the amp to turn on hooked up to your power antenna wire, which turns off when you're not using radio. Check your deck again for a remote

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