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2016-11-27 Identity Theft Prevention - bank account info:

Jeff,    A phone number by itself is not sufficient information for a hacker to access your bank account.    Even though your phone number is one of numerous data elements that a would-be identity thief

2016-11-18 Microsoft Internet Explorer - default language fonts:

Hi Sara,    I apologize for taking so much time to reply back to you. Regarding your issue, if you dont like the default font on your windows 10 computer, please follow the following steps to change it:

2016-10-18 Searching the Internet - Finding Website:

You don't specify what you mean by "programs", but I'll assume you want financial assistance or other services to help get by day-to-day.  My first search seems to be what you want:  https://www.benefits

2016-10-09 Internet Safety - Children and cell phones:

Dear Ms. Joseph,     Thank you for writing and your question is timely given it is National Bullying Prevention Month here in the United States. In the Information Age, bullying and cyberbullying walk

2016-10-03 Internet Safety - Children and cell phones:

Dear Ms. Joseph, Thank you for writing in and you ask an excellent question regarding the recommended age for children to be given cell phones. The first consideration is whether the cell phone is internet

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