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Cellular Phones/Experts

Expert	Average Ratings	Expertise
DebiN U.S. Available View Profile Ask A Question View Past Answers	Knowledgeability 9.89 Clarity of Response 9.91 Timeliness 9.89 Politeness 9.96 Total Questions 9046	I can answer questions on cellular phones, the physical device, the network, contracts, billing, ordering, porting and what to look for when purchasing cell phones. I am located in the United States. I am an expert on BlackBerrys, Treos, HTC devices and iPhones as well as cellphones and aircards. I have over 15 years of experience in both the wireless and wireline world with the carriers. I have a lot of knowledge regarding the wireless providers - their services, prices and policies, both GSM (AT&T (formerly Cingular) and T-Mobile) and CDMA (Verizon, Sprint/Nextel (iDEN)). I am very familiar with the individual devices and their specifications. I can also answer questions regarding BlackBerrys, iPhones and other PDAs, both Palm-based and Windows-based. I can troubleshoot most any problem someone is having with their cellular device or with the provider.
Denny Adams U.S. On Vacation returns 03/31/2010 View Profile View Past Answers	Knowledgeability 9.79 Clarity of Response 9.79 Timeliness 9.89 Politeness 10.0 Total Questions 421	I can answer questions regarding the actual phones, contracts, what to look for when purchasing a wireless phone, and the ins and outs of all the carriers. I can easily answer basic questions as well as in depth questions. I can also direct you to the carrier that best suits your needs not theirs. I currently work in management for one of the major carriers. I want to try and bridge the gap between carriers and customers in regards to the lack of customer service that seems to be dragging the industry down.

Expert

Average Ratings

Expertise

DebiN

U.S.

Available

I can answer questions on cellular phones, the physical device, the network, contracts, billing, ordering, porting and what to look for when purchasing cell phones. I am located in the United States. I am an expert on BlackBerrys, Treos, HTC devices and iPhones as well as cellphones and aircards. I have over 15 years of experience in both the wireless and wireline world with the carriers. I have a lot of knowledge regarding the wireless providers - their services, prices and policies, both GSM (AT&T (formerly Cingular) and T-Mobile) and CDMA (Verizon, Sprint/Nextel (iDEN)). I am very familiar with the individual devices and their specifications. I can also answer questions regarding BlackBerrys, iPhones and other PDAs, both Palm-based and Windows-based. I can troubleshoot most any problem someone is having with their cellular device or with the provider.

Denny Adams

U.S.

On Vacation
returns 03/31/2010

I can answer questions regarding the actual phones, contracts, what to look for when purchasing a wireless phone, and the ins and outs of all the carriers. I can easily answer basic questions as well as in depth questions. I can also direct you to the carrier that best suits your needs not theirs. I currently work in management for one of the major carriers. I want to try and bridge the gap between carriers and customers in regards to the lack of customer service that seems to be dragging the industry down.

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Recent Answers

2010-03-09 Using a phone from one source with SIM card from another source:

What Mobal is telling you is completely correct. They SIM lock their phones, just like AT&T and the other carriers do in the US. If they won't SIM unlock the phone, you can't use it on another carrier

2010-03-09 Verifying a used cell phone will work on AT&T:

This is what I would do if I were you: 1. Only buy a phone that is branded AT&T If you do this, I 100% guarantee you that your SIM card will work in the phone (provided you have post-paid - not prepaid

2010-03-09 bcc texts:

I'm afraid that there is not a way to put a BCC onto a text message (with any phone or any carrier). The only way to tell who she is texting (but not the content) is to view the numbers that were texted

2010-03-08 what do i do:

It means that the SIM card that you have in the phone cannot be recognized, i.e., the phone is SIM locked to a carrier other than the one that you have service with. Did you buy a phone on line and try

2010-03-08 BB STORM 2 WI FI issue:

I do believe that the problem relates to the firmware. I understand that it is SIM unlocked, and that makes sense, but it still has Verizon firmware on it and Verizon's firmware has disabled this feature

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