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Bill Finck Jr.

U.S.
Available
I'm a fourth generation cigar maker and have spent 25+ years operating our factory as well as a mail order cigar company. I belong to cigar manufacturers associations as well as retail cigar associations so I'm usually up to date with current events relating to cigars. I've smoked the majority of brands on the market and would be happy to share my opinions of them with you. Since I live in the U.S. I have very little experience with Cuban cigars, but other than that I know a least a little bit about almost every brand of cigars on the market.

M J Robbins

U.S.
Available
Retailer of cigars and acc. since 1979. Cigars - I've smoked most including Cubans. Humidors- Testing humidors all the time. Selling humidors for 30 years. Pipes - I imported Briar and Meerschaum also repaired them in the 1980's. Lighters- Zippo distributor 30 years, expert in repair of old and new lighters although I haven't repaired an antique lighter in 15 years. Repaired thousands of butane lighters.

James Yee

Canada
Available
My main area of expertise is Cuban cigars and I can assist you if you have questions pertaining to Cuban cigars. I can also assist you with the following:

- General cigar-related questions and advice
- Humidor maintenance and troubleshooting (How to treat humidor mold, correct high/low humidity, humidor seasoning, etc.)
- Accessory maintenance and troubleshooting (Cigar cutters, hygrometers, humidifiers, etc.)
- Cigar restoration, preservation and troubleshooting (How to treat cigar mold/tobacco beetles, restoring vintage/dry cigars, etc.)
- Cigar/Brand identification
- Cigar etiquette

Unsure of a certain cigar brand? Wondering what a certain cigar tastes like? Have a question about Cuban cigars? Having problems with a humidor or Just let me know! I have smoked every brand of Cuban cigars and most reputable non-Cuban cigar brands on a regular basis so I know a fair bit about taste profiles, cigar etiquette and other fine nuances to cigar smoking. (NOTE: My main focus is on premium, hand-rolled cigars and not cheap, machine made, convenience store cigars.) IMPORTANT: PLEASE NOTE THAT I DO NOT PROVIDE CIGAR OR CIGAR-RELATED APPRAISALS. If you have a vintage cigar item and you want to know if it's worth something, please .....

Gorman Ludwig

U.S.
Available
I can answer questions about most premium cigars available in the US market. I can provide information to retailers and general consumers about procedures, order of operations, problem solving, cigar etiquette, proper contacts,humidor preperation, butane lighter repair, and cigar history.

Recent Answers

2017-01-19 Humidor question:

Hi Daniel,    It seems you did everything right. I would take the packs out and leave the humidor empty and closed every day until your humidity stabilizes to 65%-70%. Usually, it takes about 3 days to

2017-01-19 Humidor Reading:

Hi Daniel,    Don't worry, you didn't do anything wrong with your humidor or the seasoning process. Sometimes it's not uncommon for the humidity to be slightly higher than normal even after you've done

2017-01-02 Humidor:

Hello Angelina, this is not a humidor for cigars. It is a pipe station/valet. The drawer and box are there for the purpose of storing the pipe tools and  accoutrements. I'm uncertain of the retail value

2016-12-16 Xikar Crystals & NewAir CC-300:

Hello again F. Gaddo,    I think you should try adding more crystals first and it that doesn't help, you can then add the Cigar Oasis Plus.  As a general rule of thumb, you should start off with 1/2 cup

2016-11-16 NewAir CC-300 odor:

Hello F Gaddo,    Usually if you leave the humidor open for about a week, the smell should naturally dissipate.  If the smell remains, there are two solutions that you can try that I find are very effective

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