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Mike Whitacre

I will not answer questions about garage door openers 20 years old or older as they are unsafe, PURCHASE A NEW ONE. How many cell phones have you owned in 20 years? I have 40 years in the garage door industry and have seen almost everything. I sat on the Wayne/Dalton dealers board in 1986,1987,and 1988. I am on the IDEA board of directors ( and am accredited by same. I will, to the best of my ability answer your questions on doors or openers. I will not deal with shinbuster type doors. Replace it if you have one! If your question is about stretch type springs, call an IDEA accredited dealer and have torsion springs installed.

Recent Answers

2017-01-31 garage door can't be opened with remote:

Hi Aaron,     Not knowing which brand opener you have isn't helping, however, on your wall station that opens the door from inside the garage, there may be a "lock" button which shuts off the remote controls

2017-01-11 Opener:

Hi Brad,    You have a broken torsion spring. It is located over the garage door. There could be more than one spring though. DO NOT ATTEMPT ANY REPAIR YOUR SELF UNDER ANY CIRCUMSTANCES.  Call a certified

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