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General Retail Business Issues/Experts

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Jeff Bender

U.S.
Available
If you have questions regarding the methods and metrics practiced by department stores and mass merchants when it comes to how they manage categories and product, I can help.

Stu Jordan

New Zealand
Available
Any question relating to general retail issues, including profitability, cash flow, supplier leverage, customer service, marketing, stock turn.

James E. Dion

U.S.
Available
Most questions about trends in specialty retail, how customers are changing both in the US and Europe. Demographics for all countries as they relate to retail trends and issues. Store Operations, Buying and Merchandising.

Recent Answers

2009-11-16 Margin expected by up market UK retailers on luxury leather goods:

Loren, Whew, lots of questions. I will answer a few as I make my living my answering most of these! Generally companies would use that extra 10% in margin to support advertising, free shipping, marketing

2009-11-06 specialty t-shirts:

Lisa, Yes, it would be illegal for you to sell any item with the likeness of any person living or dead without their permission (there are some exceptions such as politicians!). You could get what are

2009-11-03 Starting a business:

Dear Jeric, I admire your willingness and desire to start your own business and as you are discovering it is not as easy as it would appear to be. Vendors who sell the products you want will generally

2009-11-02 wholesale pricing:

Donna, Retailers would like to make at least 50% margin on wine glasses. This is a percentage of their selling price, not cost. So, if the cost of your glasses are $25, they would buy them for the $25

2009-10-30 Taxes and RN number:

Kai You would have to call the New York State Revenue Department to get the definitive answer to this question. I would suspect that scarves and hats would be considered clothing while bags would not

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