Macintosh OS/Experts

ExpertAverage RatingsExpertise

Tony Eastwood

U.S.
Available
  • Knowledgeability 9.80
  • Clarity of Response 9.92
  • Politeness 9.98
  • Response Time(hr) 6.6
  •  --Last 90 Days(hr) 5.3
  • Total Questions 1021
 A Macintosh user since the release of the Macintosh II. I am patient, diligent and a good researcher. If I don`t know the answer I will find someone who does.

David Anders

U.S.
Available
  • Knowledgeability 9.81
  • Clarity of Response 9.80
  • Politeness 9.91
  • Response Time(hr) 9.6
  •  --Last 90 Days(hr) 28.0
  • Total Questions 2298
 Seattle - The Computer Guy - 15 yr veteran Mac/PC/network problem solving. Clients are design firms, artists, freelancers and photographers. PLEASE PLEASE provide EXACT info for Mac Model and OS Version. RAM installed - added cards - external devices - recent changes. Do you do MONTHLY MAINTENANCE? With what Utility? What you have tried and what result do you want.

Debba Robinson

U.S.
Available
  • Knowledgeability 9.84
  • Clarity of Response 9.96
  • Politeness 10.0
  • Response Time(hr) 20.4
  •  --Last 90 Days(hr) 11.4
  • Total Questions 738
 AppleWorks 6, Systems up to 10.3.5, general trouble-shooting of hardware and some software.

John Allen

U.S.
Available
  • Knowledgeability N/A
  • Clarity of Response N/A
  • Politeness N/A
  • Response Time(hr) N/A
  •  --Last 90 Days(hr) N/A
  • Total Questions 0
 I can answer most Mac and related questions. I still use OS 9 from time to time as well as OS X 10.4 through 10.7. Let me know me what model Mac you use and what version of OS X you use since many times it is helpful to know (10.5/Leopard, 10.7/Lion, etc).

Jeff Greenberg

On Vacation
returns 02/12/2012
  • Knowledgeability 9.89
  • Clarity of Response 9.92
  • Politeness 10.0
  • Response Time(hr) 7.2
  •  --Last 90 Days(hr) 15.4
  • Total Questions 1517
 I can comfortably answer most basic/advanced questions regarding Macintosh hardware and software - nowadays only OSX. In fact, if it's prior to 10.3, there's a good chance I'll reject your question. Forget OS9 stuff - Igave up OS 9 ten years ago). Please do not ask me about OS9. My particular specialties are in Video editing/DVD authoring. I am a certified trainer in the "pro apps" (Final Cut, DVDSP, Soundtrack, Motion). I have been using Macs since 1985.

Recent Answers

2012-02-06 Deleting Trash:

Javier, can you give me more information?  What type of file is it - Photoshop, Word, Excel, etc? And how big is the file as in MB or GB?    I may be able to help you but I need to have a bit more information

2012-02-03 .WMV files Change into Screen Grabber files:

Some file types can be opened by several applications.   If you right click (control click) a video file, one of the contextual menus choices is Open With.  This allows you to tell the Mac to open the

2012-02-02 WORD help:

Hi Nina    Make a copy of the document before you try the following. I found this solution on the internet. I have no way of testing its validity.    Select all the text (CTRL-A)  Press Ctrl+Shift+F9

2012-01-30 Time Machine slow:

There are a lot of people complaining about sloooowww Time Machine.  There are various suggestions and results.    #1 Link in Google for "slow time machine"  https://www.google.com/search?q=slow+time+machine

2012-01-30 Time Machine problem:

Hi Ron    What type of drive are you using for back up? If it is firewire and usb capable then I'll guess at a 7200 rpm LaCie drive or similar.    It's a difficult problem to solve from a distance as there

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