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Macintosh OS/Experts

Expert	Average Ratings	Expertise
Robert Watts Canada Available View Profile Ask A Question View Past Answers	Knowledgeability 9.67 Clarity of Response 9.72 Timeliness 9.93 Politeness 9.98 Total Questions 253	I have been using Mac OSX since 10.3.0 and current am on my third mac. I help businesses convert to Mac OS from PC in a consulting role. I can help with problem solving in a variety of ways.<br><br> I like to help people fix their problems where possible There are things that I just can't or won't help with though- please read this. I will not help with DVD copy questions or any question at all related to file sharing. 99% of all file sharing is theft. 99% of DVD copy is also illegal and I .....
Jeff Greenberg Available View Profile Ask A Question View Past Answers	Knowledgeability 9.88 Clarity of Response 9.92 Timeliness 9.97 Politeness 10.0 Total Questions 1275	I can comfortably answer most basic/advanced questions regarding Macintosh hardware and software - nowadays only OSX. In fact, if it's prior to 10.3, there's a good chance I'll reject your question. Forget OS9 stuff - Igave up OS 9 ten years ago). Please do not ask me about OS9. My particular specialties are in Video editing/DVD authoring. I am a certified trainer in the "pro apps" (Final Cut, DVDSP, Soundtrack, Motion). I have been using Macs since 1985.
David Anders U.S. Available View Profile Ask A Question View Past Answers	Knowledgeability 9.80 Clarity of Response 9.78 Timeliness 9.88 Politeness 9.91 Total Questions 2129	Seattle - The Computer Guy - 15 yr veteran Mac/PC/network problem solving. Clients are design firms, artists, freelancers and photographers. PLEASE PLEASE provide EXACT info for Mac Model and OS Version. RAM installed - added cards - external devices - recent changes. Do you do MONTHLY MAINTENANCE? With what Utility? What you have tried and what result do you want.
Steve Thompson U.K. Available View Profile Ask A Question View Past Answers	Knowledgeability 9.95 Clarity of Response 9.97 Timeliness 9.92 Politeness 10.0 Total Questions 213	I can answer most questions on the Mac OS from version 4 to 10.5. I have particular strengths with AppleScript.
George Derringer U.S. On Vacation returns 11/20/2009 View Profile View Past Answers	Knowledgeability 9.86 Clarity of Response 9.93 Timeliness 9.93 Politeness 9.98 Total Questions 822	I know a great deal about Macintosh computers running the older Mac OS 9, considerably less about machines running OS X

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Recent Answers

2009-11-06 video file conversion:

My guess it is a RAR file - special compression. The Google for "convert video .r00" Lists many links to solutions http://www.google.com/search?q=convert+video+.r00 The Google for "osx rar expand

2009-11-01 Entourage Rebuild database failed many times:

I have answered this kind of question previously. Please look under my name for some of the advice I've given others. It's always the same thing basically- here http://www.entourage.mvps.org/troubleshoot/index

2009-10-31 TRASH PROBLEM:

Jim, OSX is a much more modern OS than OS 8 (you're talking greater than a decade. A decade prior to OS 8 was almost OS 1 - the original Mac OS....I say this so you can get an idea how far we've come

2009-10-30 TRASH PROBLEM:

Jim, MacDraft is locked. And it's permissions may be 'off.' Step one. Unlock it. Then try to Opt-empty trash. If that doesn't work? Download Onyx (the appropriate version for your version

2009-10-30 mac locked up:

This is true for all computers Assuming there is no cursor movement and no keyboard response. Hold the Power button for seven to 10 seconds til it turns off. Unplug or turn off all external devices