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Running an Efficient Customer Service/Experts

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Deborah Chaddock Brown

Customer service in the workplace, over the phone. Handling difficult customers. Managing more than one customer at a time. Connecting with customers via social media. Earning customer loyalty. Develop repeat business through exceptional customer service. Exceeding customer expectations. Developing a customer focused culture. Using social media to listen and respond to customer feedback.

Al Diamond

Al Diamond is the President of Agency Consulting Group, Inc., a leading management consulting firm for service businesses throughout the U.S., specializing in the insurance industry. He is a recognized expert on the subjects of business valuation, partnership dispute resolution, Strategic and Tactical Planning and Effective Customer Service.

George Chan

Hong Kong
I can answer the question about personal example, and the principle of customer services.

Joel D Canfield

I'm a problem-solver; I specialize in finding practical win-win solutions to difficult customer service issues. Anything to do with maintaining good relations with your customers and still running a profitable business is fair game.

Recent Answers

2016-08-03 Unhappy customer:

I hate losing a client because they're unhappy. But never make it about money. The client wasn't unhappy with your prices.    If you've had faithful clients for years, and this client lets you go without

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