Steve - Problems using AOL - Focus on AOL - Internet/Online

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Expert Profile: Steve

Expertise: Expert knowledge in AOL versions 5.0, 6.0, and currently using 7.0, 9.0, if there is a problem within any area i can usually come up with a fix or know where to get it.

Experience in the area
Have been an AOL member for almost 10 years and have suffered thru some of the problems that come up daily.

Education/Credentials
Bachelor of Science in Business Admin with a minor in Accounting

Ask a Question	View Past Answers	View Ratings

Average Ratings
Prestige Points: 2060
Knowledge	9.95 Best of the best
Clarity of Response	9.49 Excellent
Timeliness	9.92 Best of the best
Politeness	9.97 Best of the best
Number Of Questions (in Past 24 Hours)		1
Max Questions to be Asked (in 24 Hour period)		2
Total Questions (since joining AllExperts)		958

Recent Reviews from Users

Knowl	Clarity	Time	Politeness	Date
10	10	10	10	05/07/08
10	9	10	10	05/01/08
10	10	10	10	03/26/08
10	10	10	10	01/17/08
10	10	10	10	12/31/07

User Comments

Thank you Steve - I thnk I understand what you mean - I appreciate your time - Lori
(Lori on 05/07/08)

Dear Mr. Steve, Thank you for your help. Bye Dinocatty
(Dinocatty on 05/01/08)

Thanks Steve, I'm beginning to think it's the phone line too. I am going to get my husband to run a brand new line....cable and see if that will solve
(Vicki on 03/26/08)

Thanks for the fast, helpful answer!
(Robert on 01/17/08)

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Recent Answers from Steve

2008-04-16 AOL connection problem: hi steve, AOL 9 has been more problems then it is worth...let me ask you, when your dad loaded it, did he set up for a current acct holder or new acct???? Please check because if he set for a new acct...

2008-03-24 Computer Keeps Rebooting: Hi Vicky, From what you have told me i do not believe it is the computer. I would take it bakc to where it was purchased and heave them check for a possible virus, or memory could be bad (happens even...

2008-01-30 error 65-FONL: hi shirley, can you at least connect to the internet?????? if you can you can then uninstall AOL, then clear cache, clear history, delete temp files...then reboot and reinstall AOL from online..please...

2007-12-29 reset aol password at each sign on: hi laura, problem is AOL has been acting up all over lately. You can try this, but no guarentees...First, delete history, temp files, and clear cache, then uninstall AOL, Re-boot, re-install AOL, FOLLOW...

2007-12-08 pulling up a file too large for AOL to open: hi randy, AOL has made sooo many changes to their product, it is almost impossible to figure out what the problem is...If you have a program that can zip the file then re-do what you tried, that may work...