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I'm a Network and Application Performance Specialist, and have worked for some of the best software companies in the world.

Experience in the area

I have over 20 years in Information Technology & Networking.


Lots of hard work, study and real-world experience. I've had some formal training along the way but most of my knowledge is from working in the field, not the classroom.

What do you like about this subject?

I like how technology can be used to benefit the needs of a business.

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Recent Reviews from Users

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    K = Knowledgeability    C = Clarity of Response    P = Politeness
jonathan09/25/15101010Jeff was very helpful and walked me .....
Prashant S Akerkar09/06/15101010Dear Jeff Thanks. Thanks & Regards, Prashant .....

Recent Answers from Jeff K

2016-11-22 Host server on home computer and access outside:

Hi Pranjal,     For this to work, you typically need a public IP associated with your router (house), and not the community.     Here's a test:    1. Setup logging in your router (inbound and outbound)

2016-09-21 network slow down:

I'm not familiar with Iobit malware.  I've used Malwarebytes for years and it's just excellent.  I simply run it now and again when I need to but don't leave it running, as I don't wish it to be consuming

2016-09-20 network slow down:

Thank you for providing a good amount of information - this is very helpful. Since the issue is only occurring on the Sony laptop and NOT any other device, I agree with your ISP.     The first thing we

2016-02-23 How to keep my devices connected to my wifi:

Hi Bruce,     Well this complicates things quite a bit.  Lots of things could be the root cause, as I've tried to detail out.  Unfortunately, it would seem that you can't try most of (all) of them.   

2016-02-17 How to keep my devices connected to my wifi:

Hi Bruce,     First, I apologize for not replying sooner.  I missed the original notification of your question, and just got a follow-up notification only today.  Thank you also for providing a good amount


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