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Specialist in leveraging technology toward fulfilling a customer's business objectives: enhancing revenues and giving them a competitive advantage in the marketplace.

Networks: architecture, design, monitoring and trouble-shooting
Technologies: Bandwidth Management (QoS), WAN Optimization, Application Performance Management (APM), User Experience Management

Experience in the area

Over 20 years in computers and networking. Strong, broad-based expertise from years in Operations and Sales Engineering at major corporations and hardware vendors.


B.A., various courses in computers and networking as well as many many years of OJT (on the job training) and real-world experience.

This expert accepts donations:      

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    K = Knowledgeability    C = Clarity of Response    P = Politeness
jonathan09/25/15101010Jeff was very helpful and walked me .....
Prashant S Akerkar09/06/15101010Dear Jeff Thanks. Thanks & Regards, Prashant .....

Recent Answers from Jeff K

2016-09-21 network slow down:

I'm not familiar with Iobit malware.  I've used Malwarebytes for years and it's just excellent.  I simply run it now and again when I need to but don't leave it running, as I don't wish it to be consuming

2016-09-20 network slow down:

Thank you for providing a good amount of information - this is very helpful. Since the issue is only occurring on the Sony laptop and NOT any other device, I agree with your ISP.     The first thing we

2016-02-23 How to keep my devices connected to my wifi:

Hi Bruce,     Well this complicates things quite a bit.  Lots of things could be the root cause, as I've tried to detail out.  Unfortunately, it would seem that you can't try most of (all) of them.   

2016-02-17 How to keep my devices connected to my wifi:

Hi Bruce,     First, I apologize for not replying sooner.  I missed the original notification of your question, and just got a follow-up notification only today.  Thank you also for providing a good amount

2016-01-22 LAN switch to switch connection:

Hi Basil,     I assume these are managed switches, and not un-managed switches?  The latter don't have IP Addresses and won't be able to ping each other.  Managed switches have a management IP address


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