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  You are here:  AllExperts > Parenting/Family > Family Internet > Microsoft Internet Explorer

Expert Profile: Bob Raffety

Expertise:  I can support any version of Internet Explorer, Firefox and some AOL problems. May be able to help with Opera. Support can range from how to correct problems, to configuration, security and even possible registry editing. Installing/reinstalling would be included in this. Have worked with Dos,Windows 3.1, 95/98, 2000, XP, Vista, Mac to a lesser degree and very limited Linux experience. I can also help you with spyware/adware/malware/hijacked browsers/trojans/viruses - web browser performance problems or generally slow computer problems.

Experience in the area
Over 10 Years working full time in Computer/Network/Application support. 4 Years working for the cable company providing support for High Speed Internet/Video and Digital Telephone. 5 years managing remote windows networks. A very high percentage of the calls I have received have been regarding Web Browsers, internet connectivity, maliciously hijacked browser or spyware/virus problems.

Organizations
Microsoft Certified Professionals Tech Republic Member of various tech forums

Publications
Grave Yard Gazzette: Wrote technical articles for the cable company technical support staff internal news letter. iNav - Designed help articles for this New software platform and sent out weekly emails I called Quick Tips.

Education/Credentials
BBA Management Information Systems Oklahoma University 1992 Microsoft Certified Professional Windows NT --------------- Studied for Microsoft Certified Systems Engineer went to work instead of completing.

Awards and Honors
Received recognition from U.S Navy for my work on designing/installing and managing a Novell network on the Aircraft Carrier I was assigned to. Received many performance awards from previous employers most recently known as Wows! Recognized for my role in designing, testing, implementing and training co workers on new software at work. Recognized by Senior Management and given $500 Bonus in appreciation.

Past/Present Clients
Penwell Publishing, Berendson Fluid Power, Express Personnel, Cox Communication and many individuals, friends and family. Many customers through my job at Cox asked me to do support for them after I helped them, however, never did due to company policies.

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Average Ratings
Prestige Points: 100
Knowledge   10.0   Best of the best
Clarity of Response   10.0   Best of the best
Timeliness   10.0   Best of the best
Politeness   10.0   Best of the best
Number Of Questions
(in Past 24 Hours)
0
Max Questions to be Asked
(in 24 Hour period)
5
Total Questions
(since joining AllExperts)
13
Recent Reviews from Users
KnowlClarityTimePolitenessDate
1010101010/09/08
1010101010/03/08
1010101009/26/08
User Comments
Thanks Bob, it worked i think the error was from adobe acrobat
(joe on 10/09/08)
Hey, thanks Bob. I'll let you know what happens. Have a great weekend. Curtis
(Curtis on 10/03/08)
What a very thorough, comprehensive and informative reply! Thank you!
(Alida on 09/26/08)
View All Comments
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Recent Answers from Bob Raffety
2008-10-07  error while clossing Hey Joe, 1st try running ie in no add ons mode to see if it is ie itself or if it is a 3rd party add on causing the problem. 1. Can right click on the shortcut and choose no add ons mode. 2....
2008-10-05  internet and win xp Some sites are set to not accept ping request but what I would try is running a constant ping the command is: ping www.google.com -t it will run pings until you close down the command window. This might...
2008-10-03  internet and win xp Samad, I am sure that did not make any sense to you since that answer was part of a back and forth dialog with another person on a different issue. Who was having a problem with IE on vista but not...
2008-10-03  Web page links do not work on some Vista computers but do work on others. Hi Curtis, I see what you mean and very good job explaining it. On my xp computer with ie7 the links work and show.htm but on firefox 3.0.3 on the same computer I also get no response and it shows...
2008-10-03  Web page links do not work on some Vista computers but do work on others. Hi Curtis, I have not personally ran into that so not sure how much help I will be on this one. Where are the links you are referring to are they in an email or a word document? Did you check file...
More Answers for "Microsoft Internet Explorer"


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