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I can support any version of Internet Explorer, Firefox and some AOL problems. May be able to help with Opera. Support can range from how to correct problems, to configuration, security and even possible registry editing. Installing/reinstalling would be included in this. Have worked with Dos,Windows 3.1, 95/98, 2000, XP, Vista, Mac to a lesser degree and very limited Linux experience. I can also help you with spyware/adware/malware/hijacked browsers/trojans/viruses - web browser performance problems or generally slow computer problems.
Over 10 Years working full time in Computer/Network/Application support. 4 Years working for the cable company providing support for High Speed Internet/Video and Digital Telephone. 5 years managing remote windows networks. A very high percentage of the calls I have received have been regarding Web Browsers, internet connectivity, maliciously hijacked browser or spyware/virus problems.
Microsoft Certified Professionals Tech Republic Member of various tech forums
Grave Yard Gazzette: Wrote technical articles for the cable company technical support staff internal news letter. iNav - Designed help articles for this New software platform and sent out weekly emails I called Quick Tips.
BBA Management Information Systems Oklahoma University 1992 Microsoft Certified Professional Windows NT --------------- Studied for Microsoft Certified Systems Engineer went to work instead of completing.
Received recognition from U.S Navy for my work on designing/installing and managing a Novell network on the Aircraft Carrier I was assigned to. Received many performance awards from previous employers most recently known as Wows! Recognized for my role in designing, testing, implementing and training co workers on new software at work. Recognized by Senior Management and given $500 Bonus in appreciation.
Penwell Publishing, Berendson Fluid Power, Express Personnel, Cox Communication and many individuals, friends and family. Many customers through my job at Cox asked me to do support for them after I helped them, however, never did due to company policies.
| User | Date | K | C | T | P | Comments |
|---|---|---|---|---|---|---|
| joe | 10/09/08 | 10 | 10 | 10 | 10 | Thanks Bob, it worked i think the ..... |
| Curtis | 10/03/08 | 10 | 10 | 10 | 10 | Hey, thanks Bob. I'll let you know ..... |
| Alida | 09/26/08 | 10 | 10 | 10 | 10 | What a very thorough, comprehensive and informative ..... |
Hey Joe, 1st try running ie in no add ons mode to see if it is ie itself or if it is a 3rd party add on causing the problem. 1. Can right click on the shortcut and choose no add ons mode. 2.
Some sites are set to not accept ping request but what I would try is running a constant ping the command is: ping www.google.com -t it will run pings until you close down the command window. This might
Samad, I am sure that did not make any sense to you since that answer was part of a back and forth dialog with another person on a different issue. Who was having a problem with IE on vista but not
Hi Curtis, I see what you mean and very good job explaining it. On my xp computer with ie7 the links work and show.htm but on firefox 3.0.3 on the same computer I also get no response and it shows
Hi Curtis, I have not personally ran into that so not sure how much help I will be on this one. Where are the links you are referring to are they in an email or a word document? Did you check file
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