Macintosh OS/Expert Profile


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Seattle - The Computer Guy - 15 yr veteran Mac/PC/network problem solving. Clients are design firms, artists, freelancers and photographers. PLEASE PLEASE provide EXACT info for Mac Model and OS Version. RAM installed - added cards - external devices - recent changes. Do you do MONTHLY MAINTENANCE? With what Utility? What you have tried and what result do you want.

Experience in the area

First computer experience 1969. Worked in 3 computer stores. Setup First Mac and First IBM-PC.


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    K = Knowledgeability    C = Clarity of Response    P = Politeness
UserDateKCPComments
Angel02/05/12101010Thanks a million, David!! You are indeed .....
ed01/28/12101010Thanks.
Mac Dunce01/20/12101010Thanks so much!
Ernie01/01/12101010It seems that many of your "experts" .....
Earl12/14/11101010Thanks David for your quick and expert .....

Recent Answers from David Anders

2012-02-03 .WMV files Change into Screen Grabber files:

Some file types can be opened by several applications.   If you right click (control click) a video file, one of the contextual menus choices is Open With.  This allows you to tell the Mac to open the

2012-01-30 Time Machine slow:

There are a lot of people complaining about sloooowww Time Machine.  There are various suggestions and results.    #1 Link in Google for "slow time machine"  https://www.google.com/search?q=slow+time+machine

2012-01-28 duplicates emails:

I am unsure. I would remove the folder from Mobile.me and send some test emails to yourself.  If the problem exists, I would remove the Rule (restarting when changing things) and test again.  Create a

2012-01-24 iTunes:

Some, not all, indicates it is a file problem, not an application problem.  Try to open them with another application.  If I misunderstand and the files play but can not be added.  Try repairing your iTunes

2012-01-19 Aqua-blue screen of death?:

When does this happen? When you are using a particular program? Doing a specific task such as printing, scanning, playing video? If it seems to be related to one program or action, it is probably due to

 

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