Macintosh OS/Expert Profile

Debba Robinson

U.S.
On Vacation
returns 09/15/2012
Expertise

AppleWorks 6, Systems up to 10.3.5, general trouble-shooting of hardware and some software.

Experience in the area

In years past I taught computer K-8 and helped maintain Macs using sytems 7 and 8. Since 2001, I have not been working with computers daily, aside from doing my own work. I dabble in helping people out and enjoy the challenge of trying to figure out answers to your problems. Systems 7, 8, 9 and 10 are all in my repertoire now, at various levels of expertise. Please, NO networking questions.

Average Ratings

  • Knowledgeability 9.84
  • Clarity of Response 9.96
  • Politeness 10.0
  • Response Time(hr) 20.2
  • Response Time(hr, last 90 days) 9.8
  • Number of Questions Today 0
  • Max Questions to be Asked in a Day 5
  • Total Questions (since joining AllExperts) 744
  • Volunteer Since 2000-10-22
  • Prestige Points 11592

Recent Reviews from Users

Read More Comments

    K = Knowledgeability    C = Clarity of Response    P = Politeness
UserDateKCPComments
Gary Hughes02/11/12101010 
Mac Dunce01/20/12101010Excellent thoughtful, detailed response.
Earl12/14/11101010Debba - thank you_very_ much for your .....
Shirley10/20/11101010Hi Debba: Very helpful and so prompt .....
Stephen02/14/11101010A good, brief response. Yes, my computer .....

Recent Answers from Debba Robinson

2012-03-22 Mac OSX and PDFs:

Dear Karen,     Let's begin with some details ... computer OS and browser version ...     I know that sometimes this happens to me and I have better luck if I drag the icon I wish to open directly onto

2012-03-06 My old mac:

Alex,    Did you back up your stuff?  Will the system disk let you boot up your computer from the disk and not your hard drive?  That would be key.  You might have the wrong disk - back in 'the day', disks

2012-03-05 My old mac:

Hi Alex,    I need to know what system you were using and what you were upgrading to.  I need to know what model mac you have.    I will do my best to help you.      Debba

2012-02-11 Multiple programs open on startup-How do I stop them opening?:

Hi Gary,    First of all, let me congratulate you on your decision to move to Mac.  I don't think you will regret it!      OK - this may be a bit of a challenge for me because I have chosen not to install

2012-02-06 Deleting Trash:

Javier, can you give me more information?  What type of file is it - Photoshop, Word, Excel, etc? And how big is the file as in MB or GB?    I may be able to help you but I need to have a bit more information

 

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