Macintosh OS/Expert Profile

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AppleWorks 6, Systems up to 10.3.5, general trouble-shooting of hardware and some software.

Experience in the area

In years past I taught computer K-8 and helped maintain Macs using sytems 7 and 8. Since 2001, I have not been working with computers daily, aside from doing my own work. I dabble in helping people out and enjoy the challenge of trying to figure out answers to your problems. Systems 7, 8, 9 and 10 are all in my repertoire now, at various levels of expertise. Please, NO networking questions.

Average Ratings

Recent Reviews from Users

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    K = Knowledgeability    C = Clarity of Response    P = Politeness
Stephen Cheshier12/02/16101010Debba did a great job being patient .....
Julia02/27/16101010Thanks for your excellent advice. Julia.
Frank12/15/15101010Thanks, Debbie! Simple, but then I'm computer .....
Steve Cheshier10/14/15101010This expert is fabulous! She went out .....
James07/25/15101010Hello I answered and thanked DEBBA TWICE .....

Recent Answers from Debba Robinson

2016-11-19 Error Messages:

Stephen, sorry I've been so long.  I didn't forget you but I'm up to my eyeballs with urgent tasks that are consuming all of my time.      Because it sound like your computer was hacked, I think your best

2016-11-17 Error Messages:

Stephen,    Do you have your disks for Office 2011?  While we could try to go step by step and delete Microsoft preferences, (which I'm happy to help you with should you decide to go that direction), my

2016-02-26 MacBook Pro is very slow on start up:

Julia, I JUST asked this same question on an Apple Forum!  How timely.  You are correct - not much out there to protect Macs.  Now, because you are on an older system, it MIGHT be an issue, but I have

2015-12-15 Flash drive:

Hi, Frank,    First off, you must have the flash drive in the port when you empty the trash.  That could be your mistake.  If that doesn't solve your problem, I would reformat using Disk Utility.  Let

2015-10-13 Mac/Microsoft Issue:

FANTASTIC, Steve!  Such good news.  So many things on Macs are fixed by a restart!  God bless those simple solutions.    Regarding El Capitan and program issues --- I already knew I was going to have an


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