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Macintosh OS/Expert Profile
Expertise
A Macintosh user since the release of the Macintosh II. I am patient, diligent and a good researcher. If I don`t know the answer I will find someone who does.
Experience in the area
Apple Certified Help Desk Specialist Apple Certified Desktop Technician
What do you like about this subject?
The constant requirement for research and, thus, advancement of my knowledge. The occasional thanks when a problem is solved.
What do you still hope to achieve/learn in this field?
Please take the time to provide detail so I don't have to ask you a bundle of questions. You came here for a quck fix didn't you? I am not a geek. I am an experienced professional computer/applications user who has to deal with system and application problems amongst a diverse user base daily. I will try not to bore you with detail (unless asked).
Average Ratings
Recent Reviews from Users
K = Knowledgeability C = Clarity of Response P = Politeness| User | Date | K | C | P | Comments |
|---|---|---|---|---|---|
| Chuck | 03/12/12 | 10 | 10 | 10 | Quick response and clear answers/suggestions. Very open ..... |
| James | 03/08/12 | 10 | 10 | 10 | Thank you so much Tony, I jumped ..... |
| ed | 01/31/12 | 10 | 10 | 10 | Thanks for advice, Tony. Don't think thread ..... |
| Janet | 01/21/12 | 10 | 10 | 10 | Thanks Tony for such helpful advice. I ..... |
| Mac Dunce | 01/20/12 | 10 | 10 | 10 | Detailed, thoughtful and thorough. Excellent response. |
Recent Answers from Tony Eastwood
2012-03-11 iMac won't sleep:
Hi Chuck Two things spring to mind... Do you have Little Snitch installed? http://www.obdev.at/products/littlesnitch/index.html Do you have Internet Sharing turned on? You are not alone with
2012-03-07 Adobe Photoshop 7.0 on Snow Leopard?:
Hi James I was about to say you should have no issues running PS 7 within Snow Leopard/Rosetta, but I thought I should check before you commit to even a small amount of cash. The resounding answer,
2012-02-15 RPC/HTTPS in Mac OSX:
Hi Raphael You cannot connect to Microsoft Exchange 2003 from within the Snow Leopard environment. It needs Microsoft Exchange 2007 at least to function, though I'm not entirely sure if it is a Mail
2012-02-02 WORD help:
Hi Nina Make a copy of the document before you try the following. I found this solution on the internet. I have no way of testing its validity. Select all the text (CTRL-A) Press Ctrl+Shift+F9
2012-01-30 Time Machine problem:
Hi Ron What type of drive are you using for back up? If it is firewire and usb capable then I'll guess at a 7200 rpm LaCie drive or similar. It's a difficult problem to solve from a distance as there
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