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Using Banks and Bank Accounts/Expert Profile
Expertise
Hello, my name is Shane. I currently work at a financial institution in customer service and sales. I am able to answer most questions you have regarding banking products and services, how to use them, and what products may benefit you best. I can also help you to weigh the risks of various types of savings vehicles such as questions pertaining to CDS, money market accounts, etc. Feel free to ask and I promise I will do the best I can to answer.
Experience in the area
Customer Service and Sales call center experience. Assists in training new hires for customer service. Well versed with FDIC policies, banking compliance laws, and a wide variety of product knowledge.
Organizations
American Association of Medical Assistants
Education/Credentials
High School Graduate and Medical Assisting Diploma
Awards and Honors
Significantly exceeds expectations annual review from the bank I presently work at
Average Ratings
Recent Answers from Shane
2009-11-14 frozen acct.:
I would have the credit card company send them something in writing via fax or mail stating the information you just told me. They should release it at that time if the have confirmation nothing will be
2009-11-12 Post-Dated Checks requested by businesses:
yes and no. the government outlawed postdating checks several years ago, not making it illegal to write them, but just stating that they cannot honor them. for example you could give me a check on the
2009-11-04 Withdraw of funds from elderly parents account:
yes it is legal it is the right to offset is your name is on their accounts they can legally recover from any account with your name on it without notice as long as it is with the same bank. if your accounts
2009-11-02 Frozen bank accounts:
Peter, It would be nearly impossible to list all those reasons, however the majority of those reasons would include judgements, legal garnishments, trust/probate, court ordered accounts, fraud, excessive
2009-09-19 Canceling auto draft:
Hi Brent, I have heard of some banks requiring that in order to receive the discounted rate, closing costs, etc. If you are wishing to cancel the autodraft, they may make you refinance again. the bank
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