Shane - Using Banks and Bank Accounts - Banking: U.S. - Real Estate

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Expert Profile: Shane

Expertise: Hello, my name is Shane. I currently work at a financial institution in customer service and sales. I am able to answer most questions you have regarding banking products and services, how to use them, and what products may benefit you best. I can also help you to weigh the risks of various types of savings vehicles such as questions pertaining to CDS, money market accounts, etc. Feel free to ask and I promise I will do the best I can to answer.

Experience in the area
Customer Service and Sales call center experience. Assists in training new hires for customer service. Well versed with FDIC policies, banking compliance laws, and a wide variety of product knowledge.

Organizations
American Association of Medical Assistants

Education/Credentials
High School Graduate and Medical Assisting Diploma

Awards and Honors
Significantly exceeds expectations annual review from the bank I presently work at

Ask a Question	View Past Answers	View Ratings

Average Ratings
Prestige Points: 730
Knowledge	9.45 Excellent
Clarity of Response	9.68 Best of the best
Timeliness	9.27 Excellent
Politeness	9.91 Best of the best
Number Of Questions (in Past 24 Hours)		0
Max Questions to be Asked (in 24 Hour period)		5
Total Questions (since joining AllExperts)		79

Recent Reviews from Users

Knowl	Clarity	Time	Politeness	Date
10	10	10	10	09/17/08
7	9	10	10	09/23/08
10	10	10	10	09/16/08
8	8	8	8	08/12/08
8	8	9	10	07/27/08

User Comments

Very good response time.You've been very helpfull. Thanx.
(jasper on 09/17/08)

Thanks!
(Heidi on 09/16/08)

Thank you very much for the help.
(Jackson on 07/27/08)

View All Comments

Ask a Question	View Past Answers	View Ratings

Recent Answers from Shane

2008-10-07 Cash advances.: In essence, yes this is a merchant error, should they have billed this at the proper time? yes. However, again, he owes the money. A legal agency would pull the paperwork from the cash advance which states...

2008-10-04 Cashing a signed cashiers check I found: Hi Aaron, I understand the temptation, however I wouldnt cash it. Your right that it is a bearer instrument, however there are a lot of forged cashiers checks floating around there right now usually...

2008-10-02 VESTA*AT 11950SWGARD: Hello, While I'm not too familiar with Vesta, I do believe it is some type of a fradulent charge. Perhaps the most notorious of fraudulent charges are ones that beging with "APC9" However, one main...

2008-09-28 reason for returned check: Banks usually will not return the check to you unless your account is not negative as a result of the check being returned NSF. i would contact the bank's loss prevention department on that to see what...

2008-09-24 Unauthorized transactions: I do understand where you are coming from on this, however I know what happened. Your fathers account became overdrawn and because his name was on your account, which was positive, they used "the right...

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