E-Commerce, Web Businesses/Expert Profile


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Expertise

Service providers and customers alike can benefit from my experience in establishing Service Level Agreements (SLAs), Call Center Support Procedures, Issues Management, Special Event Procedures, Disaster/Recovery Planning, Catastrophic Event Management, and day-to-day Server Farm issues. I also have significant experience in project management, project lifecycle planning and product development. I can contribute to many "how-tos" like: how to build a website, how to develop project management procedures, How to get the most from your hosting provider and much more.

Past/Present Clients

Transitions Optical, IBM, Intel, Computer Sciences Corp, Imperial Chemical Industries, Victoria Secrets, Federal Bureau of Investigation, Bank of America, SEARS, State Street Bank, Peterson's CollegeQuest, Mobil Oil Corporation, Sprint PCS, MCI/Worldcom, UPS.

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I'm also an expert in Digital Asset Management.

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    K = Knowledgeability    C = Clarity of Response    T = Timeliness    P = Politeness
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Recent Answers from Steve Valiquette

2009-11-21 creating an online business:

Howard, This is a very vague question. I tend to help people with specific issues. I would start with some research online of businesses that are like the one you want to start. Study them, then come

2009-03-09 IT Certifications:

Ah, the cart or the horse... I would recommend that you look into a Microsoft certified training center. I would sign up for MCSE classes immediately. This will help you get into the corporate environment

2009-03-02 AllExperts Question:

The SMARTboard is an enhancement of the chalkboard of the 20th century. Its integration into a hands-on environment is more beneficial that a static 2-D chalkboard. Here's some points: - It's interactive

2009-01-22 Interchange fees reform HR-5546:

Hi Mariusz, I apologize, but I am not familiar enough on that subject to comment. I have minimal dealings with Australian transactions and consequently have not noticed any significant effect their

2009-01-20 domain:

Gabe, Regarding using two domains to point to the same site, no problem. I'm not sure how you are hosting your site, but you can either forward or point both domains to the same location. Ask your domain

 

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