E-Commerce, Web Businesses/Expert Profile

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Service providers and customers alike can benefit from my experience in establishing Service Level Agreements (SLAs), Call Center Support Procedures, Issues Management, Special Event Procedures, Disaster/Recovery Planning, Catastrophic Event Management, and day-to-day Server Farm issues. I also have significant experience in project management, project lifecycle planning and product development. I can contribute to many "how-tos" like: how to build a website, how to develop project management procedures, How to get the most from your hosting provider and much more.

Past/Present Clients

Transitions Optical, IBM, Intel, Computer Sciences Corp, Imperial Chemical Industries, Victoria Secrets, Federal Bureau of Investigation, Bank of America, SEARS, State Street Bank, Peterson's CollegeQuest, Mobil Oil Corporation, Sprint PCS, MCI/Worldcom, UPS.

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I'm also an expert in Digital Asset Management.

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    K = Knowledgeability    C = Clarity of Response    P = Politeness
Kim hesch10/05/16101010Thank you for your advice. Although I .....
briana03/11/16101010Thank you very much for your honest .....
balram09/27/14101010thank you
Eric Lewis01/03/14101010Extremely good with response, timing and clarity .....

Recent Answers from Steve Valiquette

2016-10-05 Phone records:

If you can give your bank the time that you called, they can search their voice records. Both VISA and the bank record their calls.    If the bank continues to refuse to refund the fraudulent charges,

2015-03-03 e commerce websites and support:

Michelle,    The key to starting a successful business (any business) is to start small. The best approach I can offer you in starting an maintaining an e-commerce business is to use a vendor that offers

2013-12-30 Registering LLC:

Hi Eric,    I'm going to start off with a disclaimer that with all things pertaining to legal, you should always consult an attorney. Having said that, let me share with you my opinion.    You actual question

2012-09-11 Cartoon usb:

Rosalyn,    I would actually start with Alibaba ( http://www.alibaba.com/). For what you want to do, you want to tap into the Asian market. Gold suppliers are very reliable. The prices are incredible. You'll

2011-09-26 seo:

Marv, the search engines are going to pick up on "Bologna" "Italy" and "Restaurant" primarily. The problem that you face in the ranking of results is that your site is a single-entity, whereas review sites


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