You are here:
Construction & Contractors/Expert Profile
Expertise
new home Customer Service, home warranty, construciton quality, Customer Service, training, problem solving
Past/Present Clients
SR Horton, Centex, US Home, Ryland, Kaufman & Broad
Average Ratings
Recent Reviews from Users
K = Knowledgeability C = Clarity of Response T = Timeliness P = Politeness| User | Date | K | C | T | P | Comments |
|---|---|---|---|---|---|---|
| Barbara | 09/08/09 | 10 | 10 | 8 | 10 | Thank you for your follow up reply ..... |
| Lana | 03/01/09 | 10 | 10 | 10 | 10 | Thanks so much!! |
| Nancy | 12/21/08 | 10 | 10 | 10 | 10 | thank you for your time and help |
| C | 11/02/08 | 10 | 10 | 10 | 10 | Thank you for your response. Unfortunately we ..... |
| Elaine | 10/19/08 | 10 | 10 | 10 | 10 | Thank you Joe. We will follow your ..... |
Recent Answers from Joe Turner
2009-08-29 full thickness cracks in new driveway:
Small cracks (called minor cracking but nothing is minor to a customer)can be caused by an improper mix, curing that is uneven (hot days cold nights or direct sun then cold nights, for example) and other
2009-08-13 Contractor problem:
Seeing a lawyer is good advice if you have paid any money to this contractor. However, you might refuse to pay for the windows and tell the contractor he is barred from you property. Then get another contractor
2009-07-29 Design variation responsibility:
The contract contracts to build to the customer's plan. Here is what I recommend: 1. I know you have discussed this with the contractor but give it one more try in a formal setting - a conference room
2009-07-29 Design variation responsibility:
The focal point of this is the plans that were approved by the local authority - City or County. If the plans call for the structure that was built, then you have little or no recourse. If the structure
2009-05-18 Contractor problem:
Is the siding cementitious, fiber board, vinyl or pressed wood? The material is key to the problem. The builder is correct that if the homeowner does not keep up with caulking and painting as often as
Answers by Expert:
©2009 About.com, a part of The New York Times Company. All rights reserved.