Macs/Apples/Expert Profile

Expertise

I can assist with software issues related to the print, graphic design and publishing industries. I have extensive experience with Adobe software (Creative Suite), Microsoft Office, PitStop, MathType, QuarkXPress, Adobe Acrobat workflows and lots more on both the Mac and Windows platforms. I have lots of experience troubleshooting a wide variety software issues, both third-party and OEM. I've created many AppleScript and Automator workflows over the years as well. I can assist with hardware issues related to Apple desktop, portable and server systems. I can assist with Mac OS issues on platforms going back to the G4 series through current models. I have some networking experience. I currently support Mac PPC and Intel systems on Tiger, Leopard and Snow Leopard platforms. I also support both Tiger and Leopard server OS running on PPC and Intel Xserves.

Experience in the area

I have worked in printing, design and publishing since the mid 1990's. I began in the physical production end of the industry and worked my way up through graphic design and have focused on the IT end for the last four years. I have worked for some of the smallest print shops and the largest publishing companies out there. I enjoy the challenge of digging in to technical issues and finding a resolution, I see them as puzzles to be solved. I've even worked as an Apple repair tech, learning a lot about the hardware and software that provides the base. I've also supported Windows users for many years on the software side with some hardware support.

Education/Credentials

Some college (still working on a BS) work completed focusing on graphics design, print and publishing with a science minor focus.