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Expertise

I don't answer Mac OS 9 questions anymore, thank you. Current Tech: Mac OS X 10.0 - 10.6, Some shell scripting, cron, launchd, Mac OS X Server 10.2-10.6, AD-OD Integration, Automator, Movable Type/Word Press Blogging, All CURRENT Mac models, iLife '09 and previous, iWork '09 and previous, Apple Remote Desktop, NetRestore/NetInstall/DeployStudio, Font Management, WiFi, BASIC Cisco, iOS jailbreaking Devices: iPhone(original-4) & iPad, White AppleTV, Airport Express, Time Capsule Old Skool, meaning I have this experience as a base, but don't answer questions on it anymore: Mac OS Environment 7.5.3-OS 9 (please upgrade for pete's sake!), PowerBook G3/G4(all models), Mac/Windows Networking, PowerPC 604-G4 desktop models, Outlook 2001, Photoshop 7 and previous, Flash MX, Dreamweaver MX Dabbler: Newton 2100 w/ WiFi and NSync, Yellow Dog Linux, Suse Linux (PPC), Ubuntu Linux, Vista Business

Experience in the area

I worked in IT for ten years with a specialty in Macintosh technologies and Project Management.
I've worked with the Macintosh Operating system and various machines since my first PowerMac 8500 running Mac OS 7.5.3 in 1996. I support my friends and family in keeping their Macs healthy and upgraded. Now I use a MacBook Pro for work and have a Flat Screen iMac (intel 20" core 2 duo) for home use.
I went to school for multimedia and design, but this knowledge-base is fading, though I primarily geek out with workstation deployment and server management. I'm sort of a "Mac of all trades" :)

Most important: I've also worked on PCs for a number of years with various flavors of Windows(95,98,NT4,2000,2000Server,2K3Server,SBS 2K3Server,Mil,XPHome,XPPro, Vista Business), but I've always used the Mac as my platform of preference.
Publications
http://www.macwindows.com : VPNs and Outlook
Get IT for your business: http://www.allcovered.com

Organizations

Mac OS X Certification Alliance, Linked In

Publications

http://www.macwindows.com : VPNs and Outlook
Get IT for your business: http://www.allcovered.com

Education/Credentials

I'm an Apple Certified System Administrator (ACSA) through 10.4 and have the lower certs as well (ACTC for 10.1 - 10.6), an Apple Certified Help Desk Specialist for 10.3 (ACHDS) and a member of the Apple Consultants Network, as well as an Apple Product Professional for 2002-2009.
I have an MCP cert. from MS as well...

Past/Present Clients

Navy Federal Credit Union (Washington, D.C.) Whole Foods Market (Mid Atlantic Region) Army Times (Washington, D.C.) Children's National Medical Center (Washington, D.C.) Dodge Communications (ATL) ...and a plethora of All Covered™ clients throughout the United States of America

What do you like about this subject?

I enjoy working on the Macintosh platform and helping people realize their goals using the Mac. The Macintosh is a great tool for all means of hobbies and careers from photography to Power Point presentations. It provides the user with a robust operating system and the IT department with a machine that's easy to manage and inexpensive to upgrade

What do you still hope to achieve/learn in this field?

I hope I'm able to contribute to the online community in some way over the next decade or so.

Something interesting about this subject that others may not know:

Have you checked out Apple's Support (and discussions) lately? http://www.apple.com/support/ AWESOME documentation, and very searchable discussions. Got AppleCare? GET IT. Mac OS X Snow Leopard - did you know that a new Mac can be automatically configured to work with Mac OS X Snow Leopard Server in a matter of a minute or so? It rocks. http://gallery.me.com/eddyer#100183

Something controversial or provocative about this subject

Jailbreaking iOS devices.


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    K = Knowledgeability    C = Clarity of Response    P = Politeness
UserDateKCPComments
am01/29/12101010 
Cameron01/07/12101010Thanks 4 trying to help, & happy .....
Ryan12/26/11101010thanks!
jenn10/15/11101010 
Rocky10/11/11101010Thank you so much!

Recent Answers from Ed Dyer

2012-02-08 G4 won't start:

Crysta,  Thanks for writing!  You may be able to do a quick fix, or may need to replace the power supply.  Let's see.    Open the side of the G4, locate the motherboard.  On the motherboard is (depending

2012-01-19 imovie/iphoto:

Amy,  Thanks for writing!  What are you trying to do?  - If you have an event with "no matching videos" it's possible you're filtering by keyword ( a small checkbox) and/or selecting "all/none" at the

2012-01-18 Backing up 2 MacBook Pros Wirelessly:

Chris,  Thanks for writing!  While Apple will tell you it's not possible to use time machine with a network drive other than Time Capsule ( http://www.apple.com/timecapsule), it's really just not supported

2012-01-01 UNTITLED:

Cameron,  Happy New Year down under and thanks for writing!  Truthfully I don't know what part of the physical DVD is represented by "lead-in" in iDVD, but I'm guessing it's the part that tells any given

2011-12-31 OS UPDATE:

Lori,  Thanks for writing! I notce you have your caps lock on, look into that.     The easiest way to look into this issue is to delete and reinstall the Netflix app. It's a free download, so go for it

 

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