Ed Dyer - Macs/Apples - Focus on Mac Support - Computing/Technology

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Expert Profile: Ed Dyer

Expertise: Current Tech: Mac OS X 10.0 - 10.5, Some shell scripting, cron, launchd, Mac OS X Server 10.2-10.4, AD-OD Integration, Automator, Movable Type Blogging, All current Mac models, iLife '06 and previous, iWork '08 and previous, Apple Remote Desktop, Now Up to Date & Contact, Quark 6.x & 7.x, NetRestore/NetInstall, Font Management, WiFi, BASIC Cisco Devices: iPhone, AppleTV, Airport Express Old Skool: Mac OS Environment 7.5.3-OS 9 (please upgrade for pete's sake! I will only answer basic questions in this area, as my expertise here is fading), PowerBook G3/G4(all models), Mac/Windows Networking, PowerPC 604-G4 desktop models, Outlook 2001, Photoshop 7 and previous, Flash MX, Dreamweaver MX Dabbler: Newton 2100 w/ WiFi and NSync, Yellow Dog Linux, Suse Linux (PPC), Ubuntu Linux, Vista Business

Experience in the area
I'm employed as a Systems Engineering Manager at All Covered with a specialty in Macintosh technologies. I'm an Apple Certified System Administrator (ACSA) through 10.4 and have the lower certs as well (ACTC for 10.1 - 10.5), an Apple Certified Help Desk Specialist for 10.3 (ACHDS) and a member of the Apple Consultants Network, as well as an Apple Product Professional for 2002-2007.
I have an MCP cert. from MS as well...
I've worked with the Macintosh Operating system and various machines since my first PowerMac 8500 running Mac OS 7.5.3 in 1996. I support my friends and family in keeping their Macs healthy and upgraded. Now I use a MacBook Pro for work and have a Flat Screen iMac (intel 20" core 2 duo) for home use.
I went to school for multimedia and design, but this knowledge-base is fading, though I primarily geek out with workstation deployment and server management. I'm sort of a "Mac of all trades" :)

Most important: I've also worked on PCs for a number of years with various flavors of Windows(95,98,NT4,2000,2000Server,2K3Server,SBS 2K3Server,Mil,XPHome,XPPro, Vista Business), but I've always used the Mac as my platform of preference.
Publications
http://www.macwindows.com : VPNs and Outlook
Get IT for your business: http://www.allcovered.com

	View Past Answers	View Detailed Ratings

What do you like about this subject? I enjoy working on the Macintosh platform and helping people realize their goals using the Mac. The Macintosh is a great tool for all means of hobbies and careers from photography to Power Point presentations. It provides the user with a robust operating system and the IT department with a machine that's easy to manage and inexpensive to upgrade

What do you still hope to achieve/learn in this field? I hope I'm able to contribute to the online community in some way over the next decade or so.

Something interesting about this subject that others may not know: Have you checked out Apple's Support (and discussions) lately? http://www.apple.com/support/ AWESOME documentation, and very searchable discussions. Got AppleCare? GET IT.

Something controversial or provocative about this subject MacBook Air!
Virtualized Leopard Server!
Hack your AppleTV!

Average Ratings
Prestige Points: 9852
Knowledge	9.78 Best of the best
Clarity of Response	9.86 Best of the best
Timeliness	9.83 Best of the best
Politeness	9.97 Best of the best
Number Of Questions (in Past 24 Hours)		1
Max Questions to be Asked (in 24 Hour period)		1
Total Questions (since joining AllExperts)		1245

Recent Reviews from Users

Knowl	Clarity	Time	Politeness	Date
10	10	10	10	11/04/08
10	10	10	10	10/28/08
10	10	10	10	10/17/08
10	10	10	10	10/17/08
10	10	10	10	10/02/08

User Comments

Thanks Ed.
(Jim on 11/04/08)

Thank you for your prompt and succinct answer.
(Barbara on 10/17/08)

Thanks for the reply. I did further research and was able to get it back up and running by inserting a shim over a flaky chip connection on the logic
(Sharon on 10/17/08)

Thanks for your help!
(David on 10/02/08)

View All Comments

	View Past Answers	View Detailed Ratings

Recent Answers from Ed Dyer

2008-11-04 mac: Lindsay, 1. Connect an ethernet cable between one of the switch ports on your Linksys and the ethernet port on your Mac. 2. Assuming your router is already connected to the internet, surf the web....

2008-11-01 Slave computer: Jim: Target Disk Mod; you'll need to use your G5's keyboard for this operation. Once teh G3 is restarted, you can unplug the keyboard and return it to the G5. TARGET DISK MODE Restart and press...

2008-10-28 a big uh oh: Sara, I'm not sure exactly why LaCie's SK is locking up, but you might try deleting and re-creating your backup job/routine in it. What exactly happened when it "locked up?" Spinning rainbow cursor?...

2008-10-27 MSN compatibility: Tamar, You can use an MSN account with Mail and your Mac, yes, but why? MSN is free...with anything. And is like the toy you get with your happy meal at Mc Donald's. Free email is abound other...

2008-10-17 iMac g3 won't finish start up: Anne, Your screen may have "gone dead" or failed. At this point, 10 years old is a good lifetime for an iMac. I would begin again, and get a new iMac or Mac Mini. Small Dog Electronics and the...