Business & Technical Writing/Expert Profile

Expertise

I am an editorial and a technical writing consultant, specializing in the production of computer manuals, training manuals, and procedural writing. I started my company after writing and editing computer user manuals, teaching English to high schoolers for 30 years, and operating a computer writing lab.

Experience in the area

* Certificate in Technical Writing (Clark University, Worcester, MA) * Masters (Worcester State, Worcester, MA) * BA (Radford University, Radford, VA) * Took computer, writing, DTP courses * Wrote process-flow report for software developer * Edited 170-page training manual for thermoplastics manufacturer * Edited and proofread books for publication * Edited professor?s scholarly article; Ph.D. candidates' theses * Wrote and edited 45 manuals for financial-industry software developer * Taught high-school level English for 30 years * Co-wrote grant for, set up, and operated computer writing lab * Wrote instructional materials * Wrote reports

What do you like about this subject?

I love learning and helping others with their writing. I delight in satisfying clients' needs for clear, concise, correct, accurate, and timely writing.

What do you still hope to achieve/learn in this field?

I aim to grow my business so that software developers, business people, and trainers automatically call me whenever they need clear, concise, correct, accurate, and timely manuals and procedural writing.

Something interesting about this subject that others may not know:

Good writing requires a clear audience analysis, a firm grasp of the subject matter, and a willingness and an ability to connect the two.

Something controversial or provocative about this subject

If you want to write well, take time to plan, write, review, and revise. If you do not have the time or skills but still need clear communications, then contact an expert who can help.