Flooring and Carpeting/Expert Profile

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Questions regarding the care and maintenance of Marble, Travertine, Limestone and Terazzo. I can also help with Granite.

Experience in the area

I am an experienced trainer working with contract cleaners trying to add hard surfaces to their list of offered services. I have a line of stone care products for sale and offer technical support for these products which gives me an edge with regard to working with natural stone.


Palomar College - undergraduate studies ISS IICRC credited training for hard surfaces

Past/Present Clients

COIT Services Stanley Steemer Hydroforce

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    K = Knowledgeability    C = Clarity of Response    P = Politeness
Andressa Hendler02/09/17101010Thank you so much Don for your .....
Natasha12/11/16101010Thank you very much. While it sounds .....
Prashant S Akerkar12/10/15101010Dear Don Thanks. Thanks & Regards, Prashant .....
Judy02/11/15101010Don, many thanks very much for your .....

Recent Answers from Don Moore

2017-02-09 Limestone tile with grout deposits:

No problem. Sealing the stone will help to keep this from happening again but also taping the stone off and maybe using an epoxy grout instead of porous style grout would be beneficial here. Most times

2017-02-09 Limestone tile with grout deposits:

The installer should have taped off the stone prior to grouting. It is possibly not ruined though. The grout is though, it'll need to be removed which is labor intensive. When working with non-filled natural

2016-12-10 Marble stained with water from below:

Natasha,    The floor will need to be rehabilitated or you risk damage to the interior structure. I would recommend a general contractor for this.     If the stain to the stone (And I would need to know

2015-06-24 Marble leaking watery substance through Grout:

In my experience this is an indication of seepage under the slab. This is normal and very difficult to be rid of as it is a water table issue. I guess that you will have to decide if the issue with the

2015-06-23 Marble leaking watery substance through Grout:

This looks like mineral deposits. That is a sign of water in the foundation. It is common but will eventually damage, or may have already damaged the floor. The probable reason it has not been dealt with


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