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I coach professionals on all organizational levels in business and professional development and leadership. Questions I can answer include; managing and creating change, expanding people`s capacity to take effective action, creating a sense of purpose at work, moving people toward achieving their highest potential and productiviey, time management,collaboration, and conflict resolution.
I have over 15 years of management experience in business development. I was responsible for training and coaching new staff, team building, conducting annual committments (performance reveiws), and leadership development. I developed and implemented a relationship marketing program and created a team-based delivery system which resulted in doubling our client base. With this program, a client management system was created. Collaborating with several internal department, a data collection process was successfully created and implemented which enhanced and accelerated cutomer care services. To uncover gaps in our delivery of service, an assessment of business processes wsa designed and conducted. The results included, improved office efficiency and effectiveness, a reduction in interpersonal conflicts bewteen staff, supervisors, and departments, and the gap between perceived delivery of service and what the client expected to receive dramatically closed. To develop company brand, amrketing materials and continuing education programs were created. Addtional expertise is in the use of assessment profiles.
International Coach Federation
Executive Women International
Chamber of Commerce
Entreprenuers Alliance of Indiana
Network of Women In Business
American Society For Training and Development
Master's Degree: Instructional Systems Technology, Indiana University
Additional training:
Corporate Coach University
The Center For Organizational Resources, Ball State University
| User | Date | K | C | P | Comments |
|---|---|---|---|---|---|
| Gaye | 01/16/12 | 10 | 10 | 10 | Thank you. The crux will be coming ..... |
| Aurel | 09/12/11 | 10 | 10 | 10 | Thank you Ellyn...thank you so much! ..... |
| Matt | 04/13/11 | 10 | 10 | 10 | |
| Raja | 10/18/10 | 9 | 9 | 10 | Thanks |
| ethan | 01/29/10 | 10 | 10 | 10 | thank you!!! |
Hi Aurel, Yes this is a problem. Does your company have an employee manual? If so, this will guide you on how to write the letter and consequences if policy is not followed. Since I am not familiar
Hi, Discuss this with your upper management who promoted you. They need to roll-out your new position to the team and set expectations required of the team. You then need to communicate to your team your
Hi Matt, From what you describe your issue is deeper than just attitude- it is a lack of Emotional Intelligence. This is where your presentation would be most effective. A persons Emotional Quotient
Hi Milton Great question! Taking the time to understand the different behaviors of people is the key to effective communication. Discovering how to communicate more effectively will enable you to achieve
Mari You have a couple of things going on here. Everyone is going through a tough time now-let's see how you can make the best of this situation. The main thing is that you "stop"- step back- take
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