Dealing with Employees/Expert Profile

Alice Bogert

U.S.
On Vacation
returns 11/30/2009
Expertise

Today's workplace is filled with many issues that impact employee performance and add to workplace stress. I have many years experience supervising employees and can field questions for both management staff and non-management staff related to employee conflicts, employee-boss issues, time management, negotiation skills, preparing employee performance evaluations, developing resources, generation X and Y issues, and cultural diversity.

Experience in the area

I am a retired law enforcement officer, and I teach training classes around the country for law enforcement. I am also a consultant/trainer to private industry teaching numerous management development and supervisory courses. I teach report writing at a local junior college where I am an adjunct faculty member. I've also worked as a substitute teacher for grades K-12 and private tutor. I've been a facilitator for Volunteers in Victim Assistance, helping citizens/employees deal with community or work related traumas, and I've worked with abused and neglected children.

What do you still hope to achieve/learn in this field?

Although I am retired and currently work part-time as a private consultant, I am always looking to enhance my knowledge base and learn new skills to help others. I am intrigued by the differences in the generations at work--baby boomers, Xers and Ys.

Something interesting about this subject that others may not know:

Working with people is challenging, but it doesn't have to be difficult. The keys to working with others are developing rapport, establishing positive relationships, and taking the time to listen and understand the views of others.

Something controversial or provocative about this subject

There are many ways to skin a cat so to speak. In dealing with others, a major source of conflict is being close-minded as to how the work should be done and not allowing employees to have a voice. Workers offer much creativity; management needs to be willing to let workers use that creativity and to allow employee input in decision making whenever possible.

Average Ratings

Recent Reviews from Users

Read More Comments

    K = Knowledgeability    C = Clarity of Response    T = Timeliness    P = Politeness
UserDateKCTPComments
Joan08/26/0910101010Wow! What a great answer. Very timely .....
Chanel08/10/0910101010thank you so much
Pat04/30/0910101010Thank you for addressing in a timely .....
Saleema03/23/0910101010Thank you so much, i really appreciale .....
Tesla S03/23/0910101010Excellent

Recent Answers from Alice Bogert

2009-10-07 Abuse of office telephones:

Hi Mariska, This is a difficult situation, particularly, since your supervisor is modeling that it's okay to abuse the phone. Here's what I suggest. Start the formal disciplinary procedure. The

2009-08-14 Office Romance:

Hi Mandy, Yours is a difficult situation. The job is not your life. It is a stepping stone to the rest of your life. It is preparing you with the necessary means you will need in retirement to live

2009-08-09 discrimination:

Hi Chanel, I am sorry this happened to you. Unfortunately, I don't know of any law that holds one accountable for rudeness and shabby customer service. Whether you have a claim as to discrimination

2009-04-28 Employee Hygeine:

Hi Pat, I'm assuming you are the supervisor for this person since others have come to you to seek help with the problem. I would suggest that you talk to the employee privately. Let the employee

2009-03-16 Key players performance affected on my team:

Hi Tesla, Office romances are often a cause for frustration and angst for many managers. The key to successfully managing a problem of this sort is to focus on performance not the relationship

 

Ask A Question

All Answers

Answers by Expert:


Ask Experts

Volunteer


©2009 About.com, a part of The New York Times Company. All rights reserved.