Dealing with Employees/Expert Profile

Expertise

How to organize employees, how to stop infighting, how to handle problem employees, and more. I have 25+ yrs. of managing within a variety of industries and labor environments. I have managed from 50 to 1,000 staff on projects with P&L responsibility ranging from $100K to $30MIL. I currently serve as a management consultant to business and government. I enjoy helping people, especially supervisors and managers, evolve in their careers.

Experience in the area

Over 15 years of senior management experience including: systems development, technical help desks, customer service, back-office operations, branch administration and regulatory compliance. Responsibilities have been as large as 1,000 professionals delivering projects with P&L as high as $30 million and assets totaling more than $10 billion. Customer interaction has ranged from customer service reps to CEOs. Greatest accomplishment: Helping employees be all they can be.

Organizations

Institute of Management Accountants (www.imanet.org)

Publications

My first book, NATURAL BORN MANAGER, is scheduled to be published in NOVEMBER. As this date draws near, I'll share more information here about how you can PURCHASE a copy online on my website, at Amazon or Barnes & Noble.

Education/Credentials

A graduate With Distinction of the Thunderbird School of Global Management, Ed is a 35-year veteran of organizational leadership. He is a Certified Management Accountant (C.M.A) who has worked in management positions ranging from team leader to senior executive. He has managed as many as 1,000 employees deployed in multi-site facilities and consulted with or managed for both large and small organizations including Bank of America, JPMorgan Chase, E.D.S., PricewaterhouseCoopers, and Sprint Corporation. In addition, Ed is an 8-year contributor to AllExperts.com as a pro bono management expert, advising managers, supervisors, and employees around the globe providing them practical solutions to their everyday workplace challenges. Finally, Ed is an avowed Accountability Manager who strives to learn and educate others about the fundamental truths of management.

What do you like about this subject?

I enjoy advising people in the art of management because it gives me the opportunity to contribute to worldwide prosperity. Think about it. All wealth is formed by people being managed in some way. By improving "how" we manage each other, we give both workers and managers greater fulfillment thereby enhancing productivity and abundance worldwide.

What do you still hope to achieve/learn in this field?

I plan to continue learning throughout my career. My hope is to gain sufficient knowledge to write a management handbook that will help industry and government employers select true managerial talent and help existing managers optimize their skills for improving their effectiveness.

Something interesting about this subject that others may not know:

The most POPULAR manager is usually NOT the best manager. An example is the U.S. presidency. The person who wins this office is usually the politician who has the highest "approval" ratings. However, the president's decisions often leave much to be desired in terms of managerial efficacy. More often than not the voting public fails to view the president as the nation's top manager.

Something controversial or provocative about this subject

I believe that "managing" is mostly about setting up and maintaining a co-creative work environment. That is, a manager's fundamental role is to balance the interests of the customers, owners, and employees so that all collaborate in the joyful pursuit of common goals.