Dealing with Employees/Expert Profile


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Expertise

I can answer questions about handling difficult employees, bosses or co-workers, motivation, team-building, and just getting along in an organization. I am an expert on conflict resolution and communication as well as other issues dealing with business relationships.

Experience in the area

Joan is the Workplace Solutions Expert! She is a professional Coach and the founder of Momentum Coaching, www.achieve-momentum.com. Her experience is from over twenty-five years of business leadership, training and coaching.

Organizations

Coach Training Alliance, Coachville, Attractionville, 247 Coaching, Solo-E,SHRM

Publications

Many of my articles have appeared in local newspapers and online at sites like www.ezines.com, www.marketingseek.com, www.articlecity.com, www.exactseek.com and others.

Education/Credentials

BS in English
MS in Human Resource Management
Certified Coach through the Coach Training Alliance

What do you like about this subject?

There are so many different issues that come up between people. I love the variety and the opportunity to think about new strategies for getting along.

What do you still hope to achieve/learn in this field?

There's always something to learn. People constantly change and evolve and I need to evolve right along with them.

Something controversial or provocative about this subject

It's never all the other person's fault. In any personal interaction, it always takes two and each person needs to consider what he or she is doing to contribute to the problem.

Average Ratings

Recent Reviews from Users

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    K = Knowledgeability    C = Clarity of Response    T = Timeliness    P = Politeness
UserDateKCTPComments
sunny09/18/0910101010 
Emma07/16/0910101010Thank you so much for your gentle .....
Tim07/12/0910101010 
Kim04/22/0910101010Thanks for the info., & putting this .....
nancy04/01/0910101010thanks so much for your help. i .....

Recent Answers from Joan Schramm

2009-11-15 Employee not being apart of the team:

Stacie -- Unfortunately, you may have to keep on having the weekly meetings with her -- especially if her slacker attitude is affecting your paycheck. When you have the meetings, or reviews, make

2009-10-15 sensitive payroll issue....:

Paul -- Your original contract with the company should have spelled out how you are to be compensated, including when invoices have to be submitted and paid. If that isn't included, then modify the

2009-10-10 difficult staff:

Karen -- My first thought is, how is your senior management handling these tattle-tales? Are they listening to them, or refusing to listen, thereby sending the complainers back down to you and backing

2009-09-17 staff can not trust:

Sunny -- It's very difficult to manage a situation like this when you don't have the backing of your higher-ups. I'd suggest that you first set up a meeting with the CEO and address your concerns

2009-07-16 Employee who calls out frequently:

Emma -- I'd sit down with the employee and ask him/her for suggestions on how best to handle things. There may be some things that would be better served if you (or someone else) filled in for, and

 

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