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Hi all I am a new volunteer here and I wish to help you with all your questions. For the last 11 years I had been employed by major companies as systems engineer and also held positions as a key technical support engineer. Can answer any type of questions you may have related to IT. Hoping I will be of help to you all.

Experience in the area

Over 11 years of experience in the IT field. Experienced in hardware repairs, software installations, networking implementations, systems administration, consultancy and onsite customer support.

Education/Credentials

Advanced IT Technician Diploma(UK), MCP, MCDST, MCSA/MCSE 2003 and CCNA

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    K = Knowledgeability    C = Clarity of Response    P = Politeness
UserDateKCPComments
jake05/24/11101010your advice was good
Sandy04/10/111010 
rod03/04/11101010 
james12/14/10101010thank you very much; will start that .....
Pablo10/28/10101010Thank you Ramon!

Recent Answers from Ramon Zammit

2012-05-23 software install security:

hi rebeca    installing a program under an admin account usually makes the program available to everyone. some programs prompt if you want to install the program for your account or for all users but others

2011-11-05 Please Help:

hi ace    i suggest you install a good antivirus such as AVG and AVIRA, update it and run a full scan on your system.    this will ensure that your system is virus free!        Whilst I hope I had been

2011-05-23 driver prompt w/ interent:

hi richie    what windows version are you using? anything newer than windows xp should not be asking you to install a driver. if you are running xp or older windows then it might be the case that you need

2011-04-01 exe file:

hi sandy    unfortunately legit looking files are sometimes the bad ones so i think this exe file is indeed a virus. make sure you have an updated av software and a good antispyware and scan your computer

2011-01-30 win 7 services/processes:

hi amanda    well disabling services and processes could make your windows unstable. if you want me to help you take note of the services and startup items by invoking MSCONFIG.EXE (go to start > run and

 

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