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Computer Security & Viruses/Expert Profile
Expertise
I can answer questions about how to remove viruses, why anti-virus software doesn't always remove the viruses, and what anti-virus would fit your needs. I can't answer questions unless I know what kind of virus you have if you need help removing it. I will need to know how much money and your expertise on computers to recommend a antivirus program. Please note I cannot help you with viruses on Macs.
Experience in the area
I have been removing viruses for about 5 years. I have never failed to remove a virus, so far.
Education/Credentials
I have removed more than 500 viruses from many different computers and have never failed to remove the viruses, I also have helped many people get the best antivirus program for themselves.
Past/Present Clients
Family and Friends.
Average Ratings
Recent Reviews from Users
K = Knowledgeability C = Clarity of Response P = Politeness| User | Date | K | C | P | Comments |
|---|---|---|---|---|---|
| Dave | 02/22/12 | 10 | 10 | 10 | Absolutely superb. Thank you very much Samuel |
| Dave | 02/22/12 | 10 | 10 | 10 | Superb answer. Thank you so much Samuel ..... |
| Miss Susan Wilson | 12/20/11 | 10 | 10 | 10 | Thank you so much for all your ..... |
| am | 06/06/11 | 10 | 10 | 10 | |
| Sandy | 04/10/11 | 10 | 10 | 10 |
Recent Answers from Samuel
2012-05-02 Malware:
You did right thing by downloading Malwarebytes first, however, that usually does not do the trick. I would suggest that you use a free program called ComboFix. It is actually pretty easy to use, but very
2012-02-20 Reinfestations:
Hi, there Dave, first of all I would like to say that your probably have a Trojan virus that is pretty hard to detect and especially remove without special software. Here is what you need to do so I
2011-12-05 Virus/Malware Help?:
Sorry for the late response this last time. Yes, go ahead and delete the remaining virus files and if they come back let me know. Because if they do come back the main virus is still on your computer
2011-11-29 Virus/Malware Help?:
First of all I want to thank you for asking this question, as I had an unidentified virus at the time I read this question and your question gave me all the answers to what kind of virus I had. :P
2011-09-25 anti v:
I don't mean to offend you in anyway but, if you don't know how to install it on your own... you should probably learn, which would lead to you being able to scan the computer on your own... also BestBuy
Answers by Expert:
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