Computer Security & Viruses/Expert Profile


Ask A Question

Expertise

I will help you in eradicating malware and all forms of virus/trojans/adware. I can answer all PC-related hardware issues. I can also troubleshoot Windows OS errors (all versions) and other software problems. HijackThis logs are a MUST for virus related help. If you do not know how to do this, I have posted easy-to-follow instructions on the Ask a Question page. Every computer infection is different, so I will give you personal instructions on how to remove the malware, not a 'pat' answer. You can be assured of a prompt, polite, and knowledgeable response in all regards.

Experience in the area

I have over 25 years experience in using, building, and repairing computers. I have helped over two thousand people here on AllExperts, with consistent Top Feedback Scores. Please look at my answers here: http://en.allexperts.com/q/Computer-Security-Viruses-1737/indexExp_84308.htm I am also a Top Contributor of General Computing answers in Yahoo! Questions.

Education/Credentials

College Educated Self-taught Computer Skills


This expert accepts donations:      

Average Ratings

Recent Reviews from Users

Read More Comments

    K = Knowledgeability    C = Clarity of Response    P = Politeness
UserDateKCPComments
Robert06/19/16101010Very detailed and helpful answers.
steven05/22/16101010Thank you again
steven05/21/16101010Your support is always tremendously appreciated
Tina05/21/16101010Thank you so much, I'll follow your .....
Lee05/15/16101010Thanks, much appreciated.

Recent Answers from Brian Benosky

2016-06-21 Test cd for spyware:

Hi Elle    Any antivirus scanner should be able to scan files on demand.  Usually if you right click on the file, folder, or device you wish to scan, there will be a menu option to scan with your antivirus

2016-06-17 Home Network:

Hi Robert    No, I was not familiar with the device, but I did look into it.  It's basically a hardware firewall that monitors for unusual security penetrations.  Honestly, unless you have a large number

2016-06-02 return after download:

Hi Pat    I did not find anything in the HijackThis log.  The two tools we used show that no malware was actually running behind the scenes, and nothing found to clean.  We can try one more scan with the

2016-06-01 return after download:

Hi Pat    The write access error you received is normal.  I'd like for you to please download the following:    http://www.bleepingcomputer.com/download/rkill/dl/10/    Run that program to stop any malware

2016-06-01 I've been hacked:

Hi Chris    You seem to have been infected by a Tech Support scam program.  First try closing that browser (and any others) by using Ctrl-Alt-Del to open your Task Manager.  End any tasks you see listed

 

Ask A Question

Computer Security & Viruses

All Answers


Answers by Expert:


Ask Experts

Volunteer


©2016 About.com. All rights reserved.