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Computer Security & Viruses/Expert Profile
Expertise
I will help you in eradicating malware and all forms of virus/trojans/adware. I can answer all PC-related hardware issues. I can also troubleshoot Windows OS errors (including Vista) and other software problems. HijackThis logs are a MUST for virus related help. If you do not know how to do this, I have posted easy-to-follow instructions on the Ask a Question page. Every computer infection is different, so I will give you personal instructions on how to remove the malware, not a 'pat' answer. You can be assured of a prompt, polite, and knowledgeable response in all regards.
Experience in the area
I have over 25 years experience in using, building, and repairing computers. I have helped over a thousand people here on AllExperts, with consistent Top Feedback Scores. Please look at my answers here: http://en.allexperts.com/q/Computer-Security-Viruses-1737/indexExp_84308.htm I am also a Top Contributer of General Computing answers in Yahoo! Questions.
Education/Credentials
College Educated Self-taught Computer Skills
Average Ratings
Recent Reviews from Users
K = Knowledgeability C = Clarity of Response T = Timeliness P = Politeness| User | Date | K | C | T | P | Comments |
|---|---|---|---|---|---|---|
| Reg | 11/15/09 | 10 | 10 | 10 | 10 | Thanks for your opinion. |
| Shom | 10/30/09 | 10 | 10 | 10 | 10 | Brian is great at answering questions. He ..... |
| Liz | 09/21/09 | 10 | 10 | 10 | 10 | A very good service, explained things well ..... |
| Sophie | 09/09/09 | 10 | 9 | 10 | 10 | Brian is the best expert I've consulted ..... |
| Timothy | 09/03/09 | 10 | 10 | 10 | 10 | Thanks again! |
Recent Answers from Brian Benosky
2009-11-14 virus?:
Hi Pam I'm sorry that this is the first opportunity I've had all week to answer questions. It's been a very hectic week, and the Holidays are coming up too quickly! Anyway, I've had a look at the
2009-11-14 Is this a virus?:
Hi Doug I will need more information in order to determine if this is a virus. Please download HijackThis to your desktop from here: http://www.trendsecure.com/portal/en-US/_download/HJTInstall.exe
2009-11-13 Malware "tr/vundo.gen":
Hi John The file you mentioned, "tdlwsp.dll", is a rootkit. Download RootRepeal from the following location and save it to your DESKTOP: http://ad13.geekstogo.com/RootRepeal.exe Open the file
2009-11-13 Secunia PSI:
Hi Reg I use Secunia PSI, and find it to be a very valuable tool. For users with many programs installed, it is difficult to keep up with new versions and security patches. Secunia easily identifies
2009-11-11 PLEASE HELP:
Hi Teri The infection is still present. I believe that Norton may be interfering with the removal process, so we shall try another method. Restart your computer into Safe Mode by tapping the F8 key
Answers by Expert:
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