Computer Security & Viruses/Expert Profile

Brian Benosky

On Vacation
returns 06/12/2015

I will help you in eradicating malware and all forms of virus/trojans/adware. I can answer all PC-related hardware issues. I can also troubleshoot Windows OS errors (all versions) and other software problems. HijackThis logs are a MUST for virus related help. If you do not know how to do this, I have posted easy-to-follow instructions on the Ask a Question page. Every computer infection is different, so I will give you personal instructions on how to remove the malware, not a 'pat' answer. You can be assured of a prompt, polite, and knowledgeable response in all regards.

Experience in the area

I have over 25 years experience in using, building, and repairing computers. I have helped over two thousand people here on AllExperts, with consistent Top Feedback Scores. Please look at my answers here: I am also a Top Contributor of General Computing answers in Yahoo! Questions.


College Educated Self-taught Computer Skills

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Average Ratings

Recent Reviews from Users

Read More Comments

    K = Knowledgeability    C = Clarity of Response    P = Politeness
Donna03/19/15101010He is the BEST!!!
Donna03/16/15101010Dear Brian, You great man! It's gone .....
David02/17/15101010Brian was the only real source I .....
JOHN02/13/15101010Thank you for your help Brian

Recent Answers from Brian Benosky

2015-04-05 Samsung Smart TV & Internet:

Hi Earl    Assuming the D-Link rep walked you through installing the latest firmware and checking your settings, I'm afraid there is not much you can do.  That particular router was built on the N300 platform

2015-03-14 Binkieland and Strong Signal:

Hi Donna    Of course I will do my best to help you here.  First, download the program RKill from here:    After downloading the file, double click

2015-02-25 None of my Office 2010 documents will open:

Hi Sallie    While some antivirus programs can detect ransomware, they don't always stop it from infecting due to the nature of how it gets on the computer in the first place.  The program CryptoPrevent

2015-02-24 None of my Office 2010 documents will open:

Hi Sallie    Unfortunately, you are infected with CryptoWall 3.0, a form of Ransomware.  Unless you have made a backup of your files, there is no way to reverse the encryption performed by CryptoWall 3

2015-02-20 Finding Discount:

Hi David    Let's deal with the error first.  Try uninstalling Verizon's In Home Agent from your Control Panel.  What most likely happened was that program replaced the Windows file msvcrt.dll with it's


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