Computer Security & Viruses/Expert Profile

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I will help you in eradicating malware and all forms of virus/trojans/adware. I can answer all PC-related hardware issues. I can also troubleshoot Windows OS errors (all versions) and other software problems. HijackThis logs are a MUST for virus related help. If you do not know how to do this, I have posted easy-to-follow instructions on the Ask a Question page. Every computer infection is different, so I will give you personal instructions on how to remove the malware, not a 'pat' answer. You can be assured of a prompt, polite, and knowledgeable response in all regards.

Experience in the area

I have over 25 years experience in using, building, and repairing computers. I have helped over two thousand people here on AllExperts, with consistent Top Feedback Scores. Please look at my answers here: I am also a Top Contributor of General Computing answers in Yahoo! Questions.


College Educated Self-taught Computer Skills

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    K = Knowledgeability    C = Clarity of Response    P = Politeness
Steven01/05/15101010Thank you again
Steven01/03/15101010You're always a 10 with me. It's .....

Recent Answers from Brian Benosky

2015-01-29 virus:

Hi Gabe    You could try restoring any files Bitdefender may have quarantined.  If they are not there, it's possible doing a System Restore may recover the emails.  That would also restore the trojans

2015-01-12 viruses:

Hi Henry    That is a very general question, as there are many software programs and add-ons to help you stay safe on the web.  Every operating system and browser has it's own strengths and weaknesses

2015-01-11 Unble to connect to internet 2:

Hi Clarence    I don't quite understand when you say: "All those lottery & casino & download manager will automatically start new tab once I started use the new window."    Please elaborate on what you

2015-01-04 Fax Modem Issue:

Hi Steven    Thank you very much for the kind words.  File associations can become corrupted for a number of reasons.  Viruses, poorly installed software, even Windows updates can sometimes cause files

2015-01-04 Windows defender:

Hi Susan    Windows Defender is the free anti-malware software included with Windows.  It is on by default and can safely be used with an anti-virus program such as Norton.  That being said, Norton may


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