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I will help you in eradicating malware and all forms of virus/trojans/adware. I can answer all PC-related hardware issues. I can also troubleshoot Windows OS errors (all versions) and other software problems. HijackThis logs are a MUST for virus related help. If you do not know how to do this, I have posted easy-to-follow instructions on the Ask a Question page. Every computer infection is different, so I will give you personal instructions on how to remove the malware, not a 'pat' answer. You can be assured of a prompt, polite, and knowledgeable response in all regards.
I have over 25 years experience in using, building, and repairing computers. I have helped over two thousand people here on AllExperts, with consistent Top Feedback Scores. Please look at my answers here: http://en.allexperts.com/q/Computer-Security-Viruses-1737/indexExp_84308.htm I am also a Top Contributor of General Computing answers in Yahoo! Questions.
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| User | Date | K | C | P | Comments |
|---|---|---|---|---|---|
| Omar | 05/20/12 | 10 | 10 | 10 | Thanks! It worked, and didn't explode in ..... |
| Jax | 03/17/12 | 10 | 10 | 10 | As always, Brian Benosky is the best!!! ..... |
| Jax | 03/16/12 | 10 | 10 | 10 | As always, Brian Benosky is the BEST ..... |
| Rohit | 02/03/12 | 10 | 10 | 10 | |
| Randy | 01/24/12 | 10 | 10 | 10 |
Hello Omar Without the model number, it's impossible to find a suitable driver. Since you said that you have a new laptop, I will assume that you are running Windows 7. The fact is that if Windows
Hi Emmanuel Thank you for the kind words. I will always try and do my best to help out. I have a feeling this may not be a malware issue, but let's first see if there isn't some nefarious software
Hello Omar I would not hesitate to plug in the scanner and try to power it up. As long as it was not stored in a damp place where it could have water damage, it should still run fine. I would first
Hi Jax This one is a stumper that I've been pondering. MBAM came up with no malware detected, and HJT can't be run. Looking back over the first HJT log, the program is running from: C:\Users\linda\AppData\Local\Microsoft\Windows\Temporary
Hi Jax It looks like you may be infected. You are running several anti-spyware programs, but no true anti-virus. First, reboot the computer into Safe Mode with Networking. Start Malwarebytes, update
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