Computer Security & Viruses/Expert Profile

Brian Benosky

On Vacation
returns 10/31/2014

I will help you in eradicating malware and all forms of virus/trojans/adware. I can answer all PC-related hardware issues. I can also troubleshoot Windows OS errors (all versions) and other software problems. HijackThis logs are a MUST for virus related help. If you do not know how to do this, I have posted easy-to-follow instructions on the Ask a Question page. Every computer infection is different, so I will give you personal instructions on how to remove the malware, not a 'pat' answer. You can be assured of a prompt, polite, and knowledgeable response in all regards.

Experience in the area

I have over 25 years experience in using, building, and repairing computers. I have helped over two thousand people here on AllExperts, with consistent Top Feedback Scores. Please look at my answers here: I am also a Top Contributor of General Computing answers in Yahoo! Questions.


College Educated Self-taught Computer Skills

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Recent Reviews from Users

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    K = Knowledgeability    C = Clarity of Response    P = Politeness
Fady05/21/14101010You are one of very, very few .....
joyce04/29/14101010thanks. I think I have it this .....

Recent Answers from Brian Benosky

2014-07-24 Ping... No sound on computer...:

Hi William    I don't see any malware running on your system.  I suspect the problem may be a corruption of the system files in Windows.  The first thing you need to do is uninstall either Kaspersky or

2014-06-28 Viruses:

Hi Pam    After you ran Malwarebytes, did you check off those items that it listed and click to remove them?  If not, do so, then reboot your machine.  Download and run AdwCleaner from here:    http://www

2014-06-12 Default Browser Page Is A Spam Page:

Hi Usuff    I'm glad Trovi was removed.  It is odd that you are getting these popups, considering the anti-malware programs you ran should have detected anything else malicious.  Open HijackThis and click

2014-05-29 Default Browser Page Is A Spam Page:

Hi Usuff    Trovi is an unwanted program and hijacks your browser, as you noticed.  I have found an excellent tutorial on removing this pest.  Follow the instructions here:

2014-05-01 Problems with Java:

Hi Steven    Not only is it safe to update Java, it is necessary in order to keep your PC secure.  When you receive the update balloon, click on it in order to install the latest Java update.  The installer


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