You are here:
I will help you in eradicating malware and all forms of virus/trojans/adware. I can answer all PC-related hardware issues. I can also troubleshoot Windows OS errors (all versions) and other software problems. HijackThis logs are a MUST for virus related help. If you do not know how to do this, I have posted easy-to-follow instructions on the Ask a Question page. Every computer infection is different, so I will give you personal instructions on how to remove the malware, not a 'pat' answer. You can be assured of a prompt, polite, and knowledgeable response in all regards.
I have over 25 years experience in using, building, and repairing computers. I have helped over two thousand people here on AllExperts, with consistent Top Feedback Scores. Please look at my answers here: http://en.allexperts.com/q/Computer-Security-Viruses-1737/indexExp_84308.htm I am also a Top Contributor of General Computing answers in Yahoo! Questions.
College Educated Self-taught Computer Skills
|Sheila||06/27/13||10||10||10||Thanks so much - the Winsock Fix .....|
|Jaye||06/14/13||10||10||10||I had run "Malwarebytes" on a system .....|
|B.J.||04/15/13||10||10||10||Many thanks, Brian. As always, you've made .....|
|B.J.||04/14/13||10||10||10||I've been using All Experts for many .....|
|Jim||04/04/13||10||10||10||Thanks Brian. I ran the scan. I .....|
Hi Dan Sorry for the delay in getting back to you. If your search is still being redirected, you will need to change the default search provider under the settings for your browser. Let me know which
Hi Dan Actually, the utorrent toolbar by Conduit is an adware program, so you've come to the right place. Download and run AdwCleaner according to the instructions posted here: http://www.bleepingcomputer
Hi Mike I'm not sure what happened either, but it is possible the program was removed by Norton during one of your reboots. The malware will not just go away by itself. I would like for you to follow
Hi Sheila Sorry for the delay in getting to your question. I've run into this problem before, where removal of certain malware can cause XP's winsock settings to become corrupted. Try using the program
Hi Usuff I am not seeing any issues with your HijackThis log. You do have several back up programs running, which may be causing the pop ups and loss of system stability. There is also no antivirus
Answers by Expert: