Computer Security & Viruses/Expert Profile

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I will help you in eradicating malware and all forms of virus/trojans/adware. I can answer all PC-related hardware issues. I can also troubleshoot Windows OS errors (all versions) and other software problems. HijackThis logs are a MUST for virus related help. If you do not know how to do this, I have posted easy-to-follow instructions on the Ask a Question page. Every computer infection is different, so I will give you personal instructions on how to remove the malware, not a 'pat' answer. You can be assured of a prompt, polite, and knowledgeable response in all regards.

Experience in the area

I have over 25 years experience in using, building, and repairing computers. I have helped over two thousand people here on AllExperts, with consistent Top Feedback Scores. Please look at my answers here: I am also a Top Contributor of General Computing answers in Yahoo! Questions.


College Educated Self-taught Computer Skills

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    K = Knowledgeability    C = Clarity of Response    P = Politeness
Steven11/15/14101010Thank you Brian.

Recent Answers from Brian Benosky

2014-11-15 Malwarebytes Free Version:

Hi Steven    There is a method to completely remove Malwarebytes and reinstall to stop the Trial expired message:

2014-11-14 Malwarebytes Free Version:

Hi Steven    When you installed Malwarebytes, you must have clicked a button to begin the free trial of the premium version.  When you get the pop up that the trail expired, just click the button to End

2014-11-13 Wanted: one click take out a pop up (not just blocking it next time):

Hello Marius    There is a Firefox add-on which may be what you are looking for.  It's called Zaqwes Remover.  It places a button in the Firefox menu.  You click the button, then click the ad you wish

2014-11-09 poweliks infection:

Hi Theo    This one is relatively new and tricky to get rid of, as it resides and hides itself in Windows Startup registry.  Use the following guide for removal:

2014-07-24 Ping... No sound on computer...:

Hi William    I don't see any malware running on your system.  I suspect the problem may be a corruption of the system files in Windows.  The first thing you need to do is uninstall either Kaspersky or


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