Computer Security & Viruses/Expert Profile

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I will help you in eradicating malware and all forms of virus/trojans/adware. I can answer all PC-related hardware issues. I can also troubleshoot Windows OS errors (all versions) and other software problems. HijackThis logs are a MUST for virus related help. If you do not know how to do this, I have posted easy-to-follow instructions on the Ask a Question page. Every computer infection is different, so I will give you personal instructions on how to remove the malware, not a 'pat' answer. You can be assured of a prompt, polite, and knowledgeable response in all regards.

Experience in the area

I have over 25 years experience in using, building, and repairing computers. I have helped over two thousand people here on AllExperts, with consistent Top Feedback Scores. Please look at my answers here: I am also a Top Contributor of General Computing answers in Yahoo! Questions.


College Educated Self-taught Computer Skills

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Recent Reviews from Users

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    K = Knowledgeability    C = Clarity of Response    P = Politeness
Miss S.W.03/23/16101010Good advice! Thank you so much.
steven02/20/16101010Brian, As always I appreciate your assistance .....
steven02/17/16101010Consistently good suggestions in clear to understand .....
bud01/15/16101010Great thanks!

Recent Answers from Brian Benosky

2016-02-27 Computer Virus/System Tray:

Hi Miss S.W.    You don't say which version of Windows you have, but there are general utilities which may work for you.  Try AdwCleaner:

2016-02-24 MP3 Ransom Virus:

Hi Usuff    I'm sorry to hear of your plight in regards to this ransomware, and I apologize for taking this long to get back to you as I have been working odd hours lately.  Yes, as you have found, the

2016-02-14 Windows 10 pop-ups:

Hi Steven    There are several methods to get rid of those pop-ups.  I recommend installing the program GWX Control Panel, which will make the process a bit easier than manually editing files and updates:

2015-12-27 entering passwords:

Hello Jeff    Happy New Year!  I get bothered to re-type this info all the time, so I feel your pain.  However, I understand the reasoning behind it is not for any security purpose. Actually it is to check

2015-11-12 Outlook not responding:

Hi Steven    First you need to turn off Automatic Updates.  Then you need to open Windows Update from the Control Panel and install each one separately.  More info and instructions on turning off updates


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