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I will help you in eradicating malware and all forms of virus/trojans/adware. I can answer all PC-related hardware issues. I can also troubleshoot Windows OS errors (all versions) and other software problems. HijackThis logs are a MUST for virus related help. If you do not know how to do this, I have posted easy-to-follow instructions on the Ask a Question page. Every computer infection is different, so I will give you personal instructions on how to remove the malware, not a 'pat' answer. You can be assured of a prompt, polite, and knowledgeable response in all regards.
I have over 25 years experience in using, building, and repairing computers. I have helped over two thousand people here on AllExperts, with consistent Top Feedback Scores. Please look at my answers here: http://en.allexperts.com/q/Computer-Security-Viruses-1737/indexExp_84308.htm I am also a Top Contributor of General Computing answers in Yahoo! Questions.
College Educated Self-taught Computer Skills
|B.J.||04/15/13||10||10||10||Many thanks, Brian. As always, you've made .....|
|B.J.||04/14/13||10||10||10||I've been using All Experts for many .....|
|Jim||04/04/13||10||10||10||Thanks Brian. I ran the scan. I .....|
Hi Kimberly I'd be happy to try and help you with your computer issues (boyfriend problems I will leave to other experts). Boot your laptop into Safe Mode With Networking by tapping the F8 key during
Hi B.J. I've been trying to search for a reason you are receiving the install error, but am unable to come up with anything solid. Let's try uninstalling completely and trying again. To completely
Hi B.J. I believe that MBAM is trying to install the latest version. You do not need to disable anything. I've done it many times with the firewall and AV active, with no ill effects. After MBAM
Hi B.J. In case you have not done so already, update Malwarebytes, then run a quick scan to make sure nothing got through while you were unprotected. Next, install MSE. Then disable Windows Firewall
Hi Jim I've finally had a chance to go over your scan log. There are a few things that need to be fixed. First, I'd like for you to uninstall Avira completely, which you can reinstall fresh after
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