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I will help you in eradicating malware and all forms of virus/trojans/adware. I can answer all PC-related hardware issues. I can also troubleshoot Windows OS errors (including Vista) and other software problems. HijackThis logs are a MUST for virus related help. If you do not know how to do this, I have posted easy-to-follow instructions on the Ask a Question page. Every computer infection is different, so I will give you personal instructions on how to remove the malware, not a 'pat' answer. You can be assured of a prompt, polite, and knowledgeable response in all regards.
I have over 25 years experience in using, building, and repairing computers. I have helped over a thousand people here on AllExperts, with consistent Top Feedback Scores. Please look at my answers here: http://en.allexperts.com/q/Computer-Security-Viruses-1737/indexExp_84308.htm I am also a Top Contributer of General Computing answers in Yahoo! Questions.
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Hi Brenda Of course I'd be happy to help. Since I can't scold your boyfriend for violating your privacy (and the law), let's see if he actually did the right thing by removing Webwatcher. Print this
Hi R Click the Start button and open your Control Panel. Click on Programs and Features. This will give you a list of programs installed on your computer. Look for the following and click to uninstall
Hi R So long as they were not identified by Malwarebytes' as threats, I would not be concerned with unidentified files. Microsoft includes an extraordinary amount of files in it's operating systems
Hello Suyash Have you uninstalled the HP software? If so, run a scan with Malwarebytes' Anti-Malware to delete any viruses that may be lurking. I suggest doing the scan in safe mode. Restart the
Hi R Please download Malwarebytes' Anti-Malware to your desktop from here: http://www.besttechie.net/tools/mbam-setup.exe Double-click mbam-setup.exe and follow the prompts to install the program
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