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any mechanical clock question -no watches- no battery clock questions and no appraisals-ie: "how much is my clock worth?" type questions please! Attach a photo if possible and note all markings on the rear of the mechanism- thanks 40 years as a professional clock repair person- still a full time clock repair service owner

Experience in the area

43+ years as a professional clock repair person- still a full time clock repair service owner.

Organizations

NAWCC

Education/Credentials

above----------

Awards and Honors

Comment - On a scale of 1-10, I would give Mr. Saunders a 15 on each category. His responses were clear, addressed my questions and concerns in a way that even I could understand, and even sent a picture. He explained what I had and how to resolve the issue. I was amazed at how quickly he replied to each on my e mails. He shouldn't get a gold star, he should get a whole box of them!!! Thank you Mr. Saunders, I will keep you on my e-mail "speed dial". Comment - Ken answered my question regarding how to adjust the proper striking of the hammers on my Grandfather clock within a few minutes of my sending the question to him. He answered my follow-up question the next morning. I would rate him higher if there was a number larger than ten in the selection box. Thanks again Ken Comment - I RECEIVED AN ANSWER WITHIN AN HOUR.OUTSTANDING SERVICE.YOUR RATING SHOULD BE HIGHER THAN 10. Comment - This Man is Fantastic...there is no Scale for a Professional...like him...if there was...He'd beat the top of it...off.....and Smile....I could never ask for more ....this Man is TOPS.......100+......is his Score....


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Recent Reviews from Users

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    K = Knowledgeability    C = Clarity of Response    P = Politeness
UserDateKCPComments
David11/28/161010Ken was very helpful. I'm still stuck .....
Joe09/14/16101010Kenneth provided me with very good information .....
Robert09/11/16101010Thank you Kenneth. Works like a charm .....
Gustavo03/28/16101010 
Martin03/24/16101010Thanks for the quick response, fortunately we .....

Recent Answers from Kenneth Saunders

2016-11-27 HM mantel clock won't chime:

gear off the back plate with set screws in it drives the chime train and the drum that turns to lift the hammers . not sure how you get 3 stuck up though? loosten the set screws and you can reprogram the

2016-11-22 HM mantel clock won't chime:

you may not be getting enough lift from the four arm star cam on the hand shaft in front of the front plate. it needs extra lift to unlock for the hour.    find  the V shaped arm that rides the cam with

2016-10-15 What kind of clock. All I know is it was built around 1945:

Mason & Sullivan supplied assembled and finished clocks, pre-cut kits, plans, movements, faces, planed wood, mouldings and glasses.     Some very good clocks were made from their kits but quality depended

2016-10-05 Howard miller 610-572:

where in AZ are you?    here things to check:    -The pendulum assembly begins at the top with a 1" two legged suspension spring pinned to a brass post sticking out of the back of the rear movement plate

2016-09-20 Diplomat clock:

-The pendulum assembly begins at the top with a 1" two legged suspension spring pinned to a brass post sticking out of the back of the rear movement plate.      Next a silver(probably) suspension leader

 

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