Telecom (Phone, Fax, E-mail)/Expert Profile

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Expertise in finding and selecting lower cost in-state and interstate long distance plans for businesses of all sizes and individuals. Contract features and billing practices to watch out for when selecting long distance phone service. How to avoid monthly minimum fees and find the best "800" service. Most useful for small-medium businesses and seniors but can also provide advice and suggestions to larger businesses. Questions should be limited to selection of carrier, not technical issues of service.

Experience in the area

I have been working in this area as a consumer advocate for several years. Began as a challenge to help some local seniors save some money, but has become more of a crusade. Virtually all standard phone companies' long distance service is overpriced, particularly in high cost states such as Nevada, Arizona and Missouri. Have published a consumer's guide to longer distance phone service in major newspapers.


10 years of post-graduated training in science and technology field. Highly skilled in computer and IT. Developed and runs a large, national clinical research database. Researcher in clinical studies in collaboration with Harvard and Wake Forest Universities.

Awards and Honors

National Community Service Leadership Award for Community Service activities.

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    K = Knowledgeability    C = Clarity of Response    P = Politeness
Elayne03/30/131010Thanks for the reply.
Michael12/30/09101010Thanks Stephen for your prompt, comprehensive reply .....
Michael10/02/07101010Thanks for your excellent answer Stephen. BTW .....
kaybeeque07/01/071010Thanks, but the phone worked fine for .....

Recent Answers from Stephen W. Leslie

2013-03-29 Fax Machine Issue:

elayne:    There should be no difference in sending a fax as in dialing any long distance phone number.  I am not aware of any special access code originating from the phone company unless you use a long

2009-12-30 Inexpensive flat rate phone service:

It depends on where you live and your local provider.  A few years ago, the Public Utilities Commision of Maine looked at the available providers of telecom service and recommended two of them: Pioneer

2007-10-02 Where to find phone call manager?:

Michael:    This really isn't my specific area of expertise (I deal more with long distance rates and comparisons of various companies long distance costs).  My only suggestion is to look at an answering


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