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I can answer questions in regard to quality control and manufacturing in Asia, social compliance and factory auditing in Asia, buying product from China, consumer product lab testing and benchmarking, dealing with Chinese suppliers, business travel in China and sourcing products internationally.

Experience in the area

I have over 7 years experience in quality control and buying from Asia. I have worked as a product inspector, factory auditor, China consultant and buying office manager (Shenzhen) throughout China, and also in New York. I am fluent in Mandarin Chinese and have lived in China for over 5 years. I am the author of QualityWars (, a well-known blog on quality control in China. I am the founder and general manager of InTouch Services (, a China-based company that provides solutions to quality and overseas manufacturing issues through product inspection and other related quality control services.


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Shanghai NORMAL University, 03 Intensive Mandarin Chinese Program SUNY Binghamton University, 02, B.S. Management

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Katie10/12/15101010Thank you, Andrew! I will do just .....
Cynthia10/05/10101010Thank you Andrew. Very helpful. Paypal is .....
Hope09/08/09101010Andrew gave me an answer that, while .....

Recent Answers from Andrew Reich

2015-10-12 Chinese hand painted vase:

Hi Katie,    Although I do appreciate your question, I think you need to seek out someone with experience specifically with Chinese antiques.  I know that the mark on the bottom is a kind of "artist's

2015-07-08 VPN:

Hi There,    General internet is OK in China, but some sites such as Facebook, Twitter, and many others that are common in the USA are blocked.      So yes, if you want to use those sites you need a VPN

2014-06-08 High speed trains in China:

Hi Rajendra,    What an interesting question!    Funny enough I just took the bullet train yesterday and so I asked the attendant this question for you and I also took some photos to show you.      The

2010-10-05 payment by Chinese client to US recipient:

Hi Cynthia,    Like any other bank, the Chinese company's bank in China (Beijing) should be able to make an international wire transfer.  Although it's more cumbersome and the company may be required to

2010-05-19 Child labor:

Hi Daniel!  You sound like one smart 6th grader!  Maybe when you're in college you'd like to come do an internship at my firm in China?  Contact me again when the time comes!  In regard to your questions:


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