Shot - Laptop Problems - Focus on PC Support - Computing/Technology

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Expert Profile: Shot

Expertise: I can answer most questions concerning Microsoft operating systems from DOS through Windows 2003. Hardware or software questions welcome. This is what I do for a living, and I love it! So instead of giving extra to Uncle Sam, I decided to give a little for free. Fire away!

Experience in the area
I have been working with computers for over 20 years, currently hold a full time job as a Network Administrator for large financial institution, and run my own PC/Network consulting company since 1998.

Education/Credentials
Microsoft Certified; Novell Certified; Comptia A Certified; IBM Certified Business Partner in Desktops/Laptops/Servers; HP Certified Technician Desktops/Laptops/Servers; Toshiba Authorized Service Technician;

	View Past Answers	View Detailed Ratings

Average Ratings
Prestige Points: 3450
Knowledge	9.80 Best of the best
Clarity of Response	9.87 Best of the best
Timeliness	9.92 Best of the best
Politeness	9.96 Best of the best
Number Of Questions (in Past 24 Hours)		0
Max Questions to be Asked (in 24 Hour period)		5
Total Questions (since joining AllExperts)		534

Recent Reviews from Users

Knowl	Clarity	Time	Politeness	Date
8	8	10	9	04/25/08
10	10	10	10	04/26/08
8	8	9	9	04/25/08
10	10	10	10	04/22/08
10	10	10	10	04/22/08

User Comments

thanks for the solution
(Srinivas on 04/25/08)

Thank you so much for your prompt response.
(Jposepoh on 04/25/08)

Again, I can't score less than 10 for any category. Thank you for your time and your advice. If I do get the machine to work I will certainly let you
(Ray on 04/22/08)

Hi, thanks for your quick and professional answer. Regards, Juliane
(Juliane on 04/22/08)

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	View Past Answers	View Detailed Ratings

Recent Answers from Shot

2008-06-22 latitude d 600 Problem: Hi Jain, when it's pegged at 100% look in task manager to see what is using all the cpu. Then you can determine whether or not that process is actually needed and stop it from starting. With all of...

2008-06-21 acer laptop sound problem: Hi Ver, this is a driver problem with the sound card, or the sound card is bad. Perhaps you have a driver for a different language version than your version of Windows. I would look for an updated driver...

2008-06-21 erratic system behavior: Hi Wes, sounds like that BIOS update may have updated the firmware for your trackpad. I would try finding a newer (or at least different) version of the trackpad driver for Windows. Sometimes just un-installing...

2008-06-21 Laptop failure to display programs/start: Hi Justine, first I would try plugging in a regular monitor to see if the display works there. If it does, then there is a problem with the laptop display only. If it does not, then I would try booting...

2008-06-21 laptop with no NIC: Hi Linda, not a stupid question at all. There's no reason to buy something you don't need. What BestBuy was suggesting is that you buy an Ethernet card that fits in your CardBus slot, like this one...