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Auto Insurance Claims/Expert Profile
Expertise
I am currently an Auto Claims Manager for a large insurance company. I have 18 years experience in the industry, having worked as a Claims Adjuster, Injury Settlement Negotiator, Claims Manager, SIU/Fraud Investigator, and Compliance Officer......I can answer questions related to any aspect of Automobile insurance claims and coverages. I can provide an inside look at how insurers operate. I always treat my customers fairly and want to help make sure you are treated fairly. However, please keep in mind that being treated fairly according to the law does not guarantee that you will get what you want. I can also answer some questions regarding Homeowner's and other types of insurance claims. I have handled all types of auto insurance claims and coverages. I am NOT an automotive repair expert but can give advice re how insurers handle complex repair issues. Please keep in mind that every state has its own set of laws pertaining to rules of the road, liability, and insurance. No one is an expert on every state. I am most familiar with laws in Maryland, DC, West Virginia, and Virginia, but will attempt to answer questions for other states.
Experience in the area
I am currently an Auto Claims Manager for a large insurance company. I have 18 years experience in the industry, having worked as a Claims Adjuster, Injury Settlement Negotiator, Claims Manager, SIU/Fraud Investigator, and Compliance Officer.
Education/Credentials
I have a B.S. in Finance and have completed the AIC and CPCU designations.
Average Ratings
Recent Reviews from Users
K = Knowledgeability C = Clarity of Response T = Timeliness P = Politeness| User | Date | K | C | T | P | Comments |
|---|---|---|---|---|---|---|
| Mike | 11/08/09 | 10 | 10 | 10 | 10 | That was a better answer the second ..... |
| rendy | 11/03/09 | 10 | 10 | 10 | 10 | Thanks for your time |
| PAT | 10/18/09 | 10 | 10 | 10 | 10 | Thanks Claims Guy...I will check back ..... |
| ray | 10/18/09 | 10 | 10 | 10 | 10 | |
| Tonya | 10/10/09 | 10 | 10 | 10 | 10 | Claims Guy offered quick and sound advice ..... |
Recent Answers from Claims Guy
2009-11-08 Can they do this:
It sounds like they made a mistake about it being totaled. This does happen. When there is a lot of damage, the inital estimate is just a guess. They won't know how much the repairs really cost
2009-11-08 Lapse:
I'm a little confused by the question. You seem to be saying they tripled your premium because it lapsed? I've never heard of this before. The lapse simply means you did not pay. The policy goes out
2009-11-07 Can they do this:
Air bag deployment is not relevant. A vehicle is a total loss if the repair costs exceeds the retail value before the loss. In some states, they will be required to toal it if the repair cost exceeds
2009-11-01 Co-owner auto insurance liability:
(1.)Is it possible to be the co-owner of a vehicle (insured/uninsured) and not be liable (or named in a law suit) in the event the "named owner" on the Title of the vehicle has an accident, is negligent
2009-10-31 accident on private property:
If you have insurance, you should let them handle this. That is why you pay for it. If not, make sure you get insurance so you are covered next time you have a problem. It is well worth the cost and
Answers by Expert:
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