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Auto Insurance Claims/Expert Profile
Expertise
For questions involving auto damage claims, collision repair, forensics, industry practices, we can help. We specialize in claims for loss of resale value (Diminished Value).
Experience in the area
I have 30 years experience in the collision repair and body reconstruction field, both hands-on and from behind the desk. I hold a Master Certification from ASE in the Body and Paint category, as well as their certification in Estimating. I have authored over 120 feature and training articles for the largest trade journal devoted to the collision repair industry, and have given expert testimony in court dozens of times. Licensed physical damage appraiser in Pennsylvania and reciprocal states.
Average Ratings
Recent Reviews from Users
K = Knowledgeability C = Clarity of Response T = Timeliness P = Politeness| User | Date | K | C | T | P | Comments |
|---|---|---|---|---|---|---|
| Antonia | 11/18/09 | 10 | 10 | 10 | 10 | Finally, I now know what to do ..... |
| Melissa | 11/17/09 | 10 | 10 | 10 | 10 | Thank you so much for the speedy ..... |
| Tiffany | 11/14/09 | 10 | 10 | 10 | 10 | Good amount of info and quick to ..... |
| markus | 11/10/09 | 10 | 10 | 10 | 10 | thanks |
| Sam | 11/09/09 | 10 | 10 | 10 | 10 | Your input was timely informative & greatly ..... |
Recent Answers from Charlie Barone
2009-11-20 SS# needed for 3rd party claim?:
I'm unfamiliar with this practice, although a major insurance company is unlikely to do anything fraudulent with your SS#, as their legal exposure would be very large. However, I would mail them a certified
2009-11-18 Should I withdraw my auto claim?:
The vehicle's on-board computer may have a record of the air bag deployment, in which case the speed of the car will be recorded. Take it to the dealer and see if they can access the data on the OBD system
2009-11-17 Diminished Value / Loss of use:
Mike, Depending on the language in your policy, you may be owed for rental car costs or loss of use. Your policy may also say that they have the right to use aftermarket parts in the repair, however
2009-11-14 Total Loss Repair Reimbursment:
The term used to compensate a person for a total loss is actual cash value (ACV), which is defined as the cost to replace the vehicle with one of like kind and quality, plus sales tax and license transfer
2009-11-14 comprehensive coverage damage claim:
Phil, I would tell your friend to ask the insurance company how they were able to determine the loss in value they say his car lost be virtue of the collision damage. Have him send them a letter by
Answers by Expert:
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