Hard Drive Problems/Expert Profile

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I can answer questions about server hardware RAID and general storage for servers and PC's - hard drive issues, troubleshooting, advice, specs, and information. While some apparent drive/RAID array failures can be recovered, I can only provide advice/recommendations in the event of catastrophic data loss. I don't assist in actually recovering from this type of data loss on this forum.

Experience in the area

I worked as an analyst in Dell server support for 2 years, and have since worked with many Dell PowerEdge servers. I am currently employed as IT Manager. I am currently ranked in the top 5 All-Time in Server Hardware and Hard Drives in a very popular and large forum similar to AllExperts.


I have a BS in Computer Science and have earned the following certifications: CompTIA Security+, A+, Project+; CIW Web Design, Database Specialist; Microsoft Windows 7; Dell DCSE Server. I am also an expert in Windows 7, Servers, and Hard Drives (I don't normally do XP - not because I don't know it inside and out, but because I have "retired" personal support for XP, and I want to see it die :)).

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    K = Knowledgeability    C = Clarity of Response    P = Politeness
Shahan09/08/16101010Thanks ! Great Help Quick Response
Randy08/12/16101010Got a great response time.Within the .....

Recent Answers from PowerEdge Tech

2016-10-16 Query re pc repair:

Hi Geoff!    There is no "regulation" in the US for computer repair either. Yelp can be a big help ... the way it works prevents them from mass-spamming the site with fake reviews, so even if there fake

2016-09-22 Drives:

No, external hard drives are made with the exact same drives as many computers, so their chance of failure is equal too those internal drives.    Solid State Drives exist that have eliminated the moving

2016-09-08 Hard Drive Security:

Hi Shahan!    The only real way to know is to have kept an inventory of what was in the system before and compare it to what is in the system now. Something like Belarc Advisor, CPUz, or CrystalDisk, etc

2016-08-12 p.c lockout:

Hi Randy!    Unless you do it yourself, you will eventually have to trust someone to do it. Do some research before you go and make sure they have a good BBB score and good reviews.    Yes, everything

2015-12-29 Hdd to ssd change:

Hi Thomas!    I'm not sure I completely understand your question: "Would I need more or less Gigabytes for storage capacity and speed or is this equivalent?"    931GB (this is actually a 1TB = 1000GB drive)


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