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Expert Profile: Steve Young

Expertise:  My expertise is hotel sales and marketing? If you want to know how to break into the field as a sales manager..... I can help. If you are currently a sales manager, director of sales, or hotel owner, you can ask me for suggestions on how to increase your business and increase profits.

Experience in the area
22 years of sales and marketing with major hotel brands such as Radisson, Hyatt, Wyndham, Holiday Inn. Responsible for sales and marketing efforts of 15 hotels in the West Coast. Repositioned Holiday Inn Hotels to Wyndham, Hilton, Crowne Plaza, and Holiday Inn Select. Deployed sales teams to effectively capture markets which generated higher REVPAR. Year over year increases in rate ranged from 5% to 30% per hotel, year over year increases in revenue ranged from 4% to 25%. Trained sales teams to effectively prospect and negotiate. Implemented reservation yield management strategies in several hotels. Designed reservation training to teach effective closing techniques. Helped individuals start careers in hotel sales......now many of them are General Managers and VP's of Sales.....and owe me big time!!!!!

Education/Credentials
Business Degree.

Awards and Honors
Director of Sales and Marketing of the Year. Selected out of 400 plus hotels and resorts.

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What do you like about this subject?  Every day is unique in the hotel business. Never a dull day.
Something controversial or provocative about this subject  Low pay for line level employees such as front desk representatives, housekeeping.
Something interesting about this subject that others may not know:  You can make quite a bit of money. The hours and low pay are only true for certain departments. Sales, Catering, Director of Sales, Director of Catering, General Managers, and Food and Beverage Directors can advance to $150K or more depending on the hotel company.
What do you still hope to achieve/learn in this field?  I hope to help others find a fun, lucrative career. If your in retail sales, or not having fun in your job/career, gives hotel sales, catering, or front office management a try.
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Number Of Questions
(in Past 24 Hours)
0
Max Questions to be Asked
(in 24 Hour period)
5
Total Questions
(since joining AllExperts)
4
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