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Careers: Hospitality/Expert Profile
Expertise
My expertise is hotel sales and marketing? If you want to know how to break into the field as a sales manager..... I can help. If you are currently a sales manager, director of sales, or hotel owner, you can ask me for suggestions on how to increase your business and increase profits.
Experience in the area
22 years of sales and marketing with major hotel brands such as Radisson, Hyatt, Wyndham, Holiday Inn. Responsible for sales and marketing efforts of 15 hotels in the West Coast. Repositioned Holiday Inn Hotels to Wyndham, Hilton, Crowne Plaza, and Holiday Inn Select. Deployed sales teams to effectively capture markets which generated higher REVPAR. Year over year increases in rate ranged from 5% to 30% per hotel, year over year increases in revenue ranged from 4% to 25%. Trained sales teams to effectively prospect and negotiate. Implemented reservation yield management strategies in several hotels. Designed reservation training to teach effective closing techniques. Helped individuals start careers in hotel sales......now many of them are General Managers and VP's of Sales.....and owe me big time!!!!!
Education/Credentials
Business Degree.
Awards and Honors
Director of Sales and Marketing of the Year. Selected out of 400 plus hotels and resorts.
What do you like about this subject?
Every day is unique in the hotel business. Never a dull day.
What do you still hope to achieve/learn in this field?
I hope to help others find a fun, lucrative career. If your in retail sales, or not having fun in your job/career, gives hotel sales, catering, or front office management a try.
Something interesting about this subject that others may not know:
You can make quite a bit of money. The hours and low pay are only true for certain departments. Sales, Catering, Director of Sales, Director of Catering, General Managers, and Food and Beverage Directors can advance to $150K or more depending on the hotel company.
Something controversial or provocative about this subject
Low pay for line level employees such as front desk representatives, housekeeping.
Average Ratings
Recent Reviews from Users
K = Knowledgeability C = Clarity of Response T = Timeliness P = Politeness| User | Date | K | C | T | P | Comments |
|---|---|---|---|---|---|---|
| Christopher | 07/12/09 | 10 | 10 | 10 | 10 | EXCELLENT RESPONSES! Highly informative and answers the ..... |
| cindy | 06/25/09 | 10 | 10 | 10 | 10 | Thank you for all your advice and ..... |
| hamid | 01/03/09 | 10 | 10 | 10 | 10 | |
| Desiree | 12/15/08 | 10 | 10 | 10 | 10 | |
| R. Galvez | 10/13/08 | 9 | 9 | 3 | 10 |
Recent Answers from Steve Young
2009-11-16 How to Run Successfully and Profitable motel business ?:
Your question is good, and I wish I could give you an easy answer. Most of the revenue generating ideas you are looking for are available at www.aprinda.com It's on-line and will take you 14-20 hours
2009-10-29 Hospitality and Tourism Mgmt:
Some of the benefits will vary by the the hotel or hotel company you work for. Health, dry-cleaning, free meals, 401K, retirement. However, some of the more standard benefits can be found at http://www
2009-08-15 hotel/catering salesTraining:
I always recommend www.aprinda.com because it is used at colleges such as Chico State and many hotel companies use the same courses to train there existing sales people. Many Hiltons, Red Lions, Holiday
2009-07-17 carer advice:
Sounds like you have some strong sales and management experience. My speciality is hotel sales and catering. Hotel Sales is a rewarding career that can earn 40 - 50K entry level salaries plus bonus depending
2009-07-13 Sales/Marketing Management Questions:
The Director of Sales and sales Managers typically do not work on holidays. Occassionally, you might work for a company that asks managment to come in and help out on a holiday, but that is not typical
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