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General Retail Business Issues/Expert Profile
Expertise
Most questions about trends in specialty retail, how customers are changing both in the US and Europe. Demographics for all countries as they relate to retail trends and issues. Store Operations, Buying and Merchandising.
Experience in the area
Over 40 years in the retail industry, store level, store manager, buyer, merchandise manager, Vice President.
Education/Credentials
BS Psychology, MS Psychology, PhD(abd) Industrial Psychology Illinois Institute of Technology
Past/Present Clients
Microsoft, Harley-Davidson, Ritz-Carlton, Hummer, Williams-Sonoma, Ace Hardware, Coleman Spas, Aldo, Intel, Dell, Safeway, New Balance, IBM, Kodak, Bata International, Nortel Networks, Honey Baked Ham Co., Man Alive, Highsmith
B.S Chicago State University
M.S. Chicago State University
PhD (abd) Illinois Institute of Technology
Average Ratings
Recent Reviews from Users
K = Knowledgeability C = Clarity of Response P = Politeness| User | Date | K | C | P | Comments |
|---|---|---|---|---|---|
| Michaela | 01/17/12 | 10 | 10 | 10 | Thank you for getting back to me! ..... |
| Tony Ivory | 01/12/12 | 10 | 10 | 10 | I greatly appreciate it, thank you and ..... |
| Sophie | 01/06/12 | 10 | 10 | 10 | |
| Sophie | 01/06/12 | 10 | 10 | 10 | Thankyou for your superfast response. Apologies for ..... |
| Nash | 11/09/11 | 9 | 9 | 9 | As always excellent! |
Recent Answers from James E. Dion
2012-01-13 How to best price the products:
Michaela, I am no expert on VAT but my understanding is that it is paid by you but you then get it back when your client pays you. So, theoretically the 25% should be recovered by you. You may be better
2012-01-12 Boutique & specialty stores:
Tony, I marked this as a homework question because it requires a lot of research to answer. There is no ready source of information at the classification level for sales of products in men's specialty
2012-01-06 selling to large retailers:
Sophie, I already answered your prior question and yes, to this one. If you sell under the same brand name to a retailer who discounts your product your other customers will not like it to say the least
2012-01-06 Large Retailer wants to stock products:
Sophie, Great way to go. If this European retailer is also going to sell online the price will be visible all over the world, so you had better change something so the search engines cannot find it
2011-11-09 Customer metrics:
Dear Nash, Yes, many retailers capture this data at Point of Sale by either asking for a phone number, or having a loyalty program that the customer shows their card to tie the sale to their account.
Answers by Expert:
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