Running an Efficient Customer Service/Expert Profile


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J-W

U.S.
Available
Expertise

I can answer questions on anything customer service related. I specialize in resource management and conflict resolution. I can handle issues whether it is via telephone, email, or chat.

Experience in the area

I have 7 years delivering excellent customer service for a Fortune 500 company. In that time period, I have experienced issues from first line contact level all the way to CEO escalations/last resort.

Education/Credentials

BA in Criminal Justice, MBA, and MS-Information Systems

Average Ratings

  • Knowledgeability N/A
  • Clarity of Response N/A
  • Timeliness N/A
  • Politeness N/A
  • Number of Questions (in Past 24 Hours) 0
  • Max Questions to be Asked (in 24 Hour Period) 5
  • Total Questions (since joining AllExperts) 2
  • Volunteer Since 2008-06-11
  • Prestige Points 0

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    K = Knowledgeability    C = Clarity of Response    T = Timeliness    P = Politeness
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