Running an Efficient Customer Service/Expert Profile

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George Chan

Hong Kong

I can answer the question about personal example, and the principle of customer services.

Experience in the area

Experience in serving internal customers for more than 19 years.


Committee member of the Younger Managers' Club of the Hong Kong Management Association, Youth Affairs Officer of the Shatin Junior Chamber, Member of YWCA.


BSc (Hons) in Computing and Information System, BA in Business Information System, NVQ/3 in Customer Service, NVQ/3 in Management, NVQ/3 in Industrial and Business Administration.

Awards and Honors

Silver Member of the Institute of Customser Service, Chartered IT Professional Member of the British Computer Society.

Past/Present Clients

Currently working in Sompo Japan Insurance (HK) Co. Ltd. Used to work for Ericsson, Bank of Tokyo-Mitsubishi UFJ, ANZ Bank, Sing Tao Newspaper, My Jewelry (jewelry retail chain), The Stock Exchange of Hong Kong, CIBC CEF, HSBC Insurance, AXA Sime Assurance Ltd., OMIC & Associates Ltd.

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    K = Knowledgeability    C = Clarity of Response    P = Politeness
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