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Running an Efficient Customer Service/Expert Profile

Joel D Canfield

U.S.

Available

Expertise

I'm a problem-solver; I specialize in finding practical win-win solutions to difficult customer service issues. Anything to do with maintaining good relations with your customers and still running a profitable business is fair game.

Experience in the area

I've operated more than one successful small business of my own, and provided support for multiple small businesses as a consultant.

Education/Credentials

I am self-taught. I've been a voracious reader since I was 4 years old. I absorb three to five new books a month on virtually every subject of interest to a small business owner/operator.

Average Ratings

Recent Reviews from Users

User	Date	K	C	T	P	Comments
LB	06/23/09	10	10	10	10	Excellent! He shared all he knew and .....
LB	06/23/09	10	10	10	10	Excellent!
Ieva	05/22/09	10	10	10	10
Steve	09/04/08	10	10	10	10

Recent Answers from Joel D Canfield

2009-06-23 Sub-Contract Agreement:

For myself, a simple handwritten or computer-printed document that said "Contract Bob will pay be X percent of the total quoted price out of the first payment he receives, or, if you go for a fixed amount

2009-06-23 Sub-Contract Agreement:

For what you're proposing, a lawyer would be a good idea. But there's a simpler way. Unless you're a building contractor (I assume you're not) it would be simpler and involve less risk to you if you

2009-03-11 Business Issues - Supply Chain:

First, the reality doesn't matter as much as perception. Any particular customer could choose to see you as part of a chain rather than standing on your own merit, regardless of whether it's true. If

2008-06-18 student from india:

I'll try to direct you to a few examples and resources; it's a rather broad question. Here's a link to one of my many experiences with Amazon.com http://www.commonsenseentrepreneur.com/ce/archive/2007/09/#amazon

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