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Security & Fire Protection Systems/Expert Profile
Expertise
The design and application of burglary and fire systems for homes and businesses. Helping alarm owners understand how their system works. Helping to troubleshoot false alarm problems. Questions about monitoring issues.
Experience in the area
Over a quarter century in the industry. Experience in installation, service, and monitoring centers. Training manager for a national protective services company; director of education and training for a national trade organization for for alarm dealers.
Education/Credentials
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Something interesting about this subject that others may not know:
Just as the saying goes, "there's more than one way to skin a cat," there is often more than one way to address a security issue. Consumers often get conflicting advice on products and services. I can help you evaluate the merits of these compared with your own needs to enable you to make an informed choice.
Average Ratings
Recent Reviews from Users
K = Knowledgeability C = Clarity of Response P = Politeness| User | Date | K | C | P | Comments |
|---|---|---|---|---|---|
| Rob | 05/21/12 | 10 | 10 | 10 | His response was clear and prompt I ..... |
| Bill | 05/15/12 | 10 | 10 | 10 | Thanks Dave, as I'm now pointed in ..... |
| Mike | 04/24/12 | 10 | 10 | 10 | Thank you so much Dave, for your ..... |
| Darrell | 04/15/12 | 10 | 10 | 10 | The answer was quick, clear and useful ..... |
| Carl | 03/28/12 | 10 | 10 | 10 | Dave, You are a genius Sir, it ..... |
Recent Answers from Dave Neuweiler
2012-05-22 Lifesaver 1235:
Hello Mary, and thanks for your question. Your replacement choices would depend on whether the Lifesaver 1235 is the ONLY detector that you have, or if there are other detectors interconnected to it
2012-05-21 FA 215:
Hello Carlos, and thanks for your question. The FA 215 is a keypad that's used with several different ADEMCO controls. In order to know the number of devices supported, we need to know the control model
2012-05-20 Ademco security system malfunction:
Hello Rob, and thanks for writing. Here's what to do. First, download a copy of this user manual: http://www.victorsecurity.com/User%20Manuals/Ademco%204110DL-XM.pdf The information for checking
2012-05-20 Fire control panal trouble alarm:
Thanks for the follow up HK. Unfortunately, I am US based and only have expertise on domestic fire alarm systems, so I won't be able to help you. But one thing you might try (based on the fact that
2012-05-19 Ranger American PC1555RKZ:
Hello Kristen, and thanks for writing. No good news here. You need to reset the system clock and for that you need the Master Code. You can try contacting the installing company for assistance
Answers by Expert:
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