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Security & Fire Protection Systems/Expert Profile
Expertise
The design and application of burglary and fire systems for homes and businesses. Helping alarm owners understand how their system works. Helping to troubleshoot false alarm problems. Questions about monitoring issues.
Experience in the area
Over a quarter century in the industry. Experience in installation, service, and monitoring centers. Training manager for a national protective services company; director of education and training for a national trade organization for for alarm dealers.
Education/Credentials
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Something interesting about this subject that others may not know:
Just as the saying goes, "there's more than one way to skin a cat," there is often more than one way to address a security issue. Consumers often get conflicting advice on products and services. I can help you evaluate the merits of these compared with your own needs to enable you to make an informed choice.
Average Ratings
Recent Reviews from Users
K = Knowledgeability C = Clarity of Response T = Timeliness P = Politeness| User | Date | K | C | T | P | Comments |
|---|---|---|---|---|---|---|
| YOLANDA | 11/21/09 | 10 | 10 | 10 | 10 | Dave was very helpful. He's definetely an ..... |
| vicki | 11/21/09 | 10 | 10 | 10 | 10 | |
| YOLANDA | 11/21/09 | 10 | 10 | 10 | 10 | |
| Sherri | 11/18/09 | 10 | 10 | 10 | 10 | Thanks! I'm on the hunt for the ..... |
| David | 11/18/09 | 10 | 10 | 10 | 10 | Just great to the point help. Saved ..... |
Recent Answers from Dave Neuweiler
2009-11-20 smoke detectors:
Hello Vicki, and thanks for your question. To silence the detector, remove it from its base and disconnect the nylon plug at the top of the detector. It should pull straight out. To remove the detector
2009-11-20 NOT READY CODE:
Hello Yolanda, and thanks for writing. "Not Ready" means that there's a piece of protection that's not secure. If you look at the keypad, you'll see one or more zone numbers flashing as well. Pull up
2009-11-19 FBI XL-2 and no dial tone:
Thanks Ady... Here's a link with some photos of the jack you're lookng for... just in case you overlooked it: http://www.hometech.com/learn/rj31x.html If you definitly can't find the jack, disconnecting
2009-11-18 FBI XL-2 and no dial tone:
Hello Ady, and thanks for your question... and thanks for sending the photo. The phone line connection in the panel seems to be intact (that's terminals 17-20 on the bottom barrier strip. I'm not sure
2009-11-18 window contacts for alarms:
Hello Oliver, and thanks for writing. There are several types of contacts that are used to protect windows. From your description, I think you had recessed contacts in the old windows. These may not
Answers by Expert:
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