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Security & Fire Protection Systems/Expert Profile
Expertise
The design and application of burglary and fire systems for homes and businesses. Helping alarm owners understand how their system works. Helping to troubleshoot false alarm problems. Questions about monitoring issues.
Experience in the area
Over a quarter century in the industry. Experience in installation, service, and monitoring centers. Training manager for a national protective services company; director of education and training for a national trade organization for for alarm dealers.
Education/Credentials
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Something interesting about this subject that others may not know:
Just as the saying goes, "there's more than one way to skin a cat," there is often more than one way to address a security issue. Consumers often get conflicting advice on products and services. I can help you evaluate the merits of these compared with your own needs to enable you to make an informed choice.
Average Ratings
Recent Reviews from Users
K = Knowledgeability C = Clarity of Response T = Timeliness P = Politeness| User | Date | K | C | T | P | Comments |
|---|---|---|---|---|---|---|
| Manny | 11/01/09 | 10 | 10 | 10 | 10 | Your the greatest! Thanks Dave |
| ronda | 10/26/09 | 10 | 10 | 10 | 10 | Thank you for your suggestion of disconnecting ..... |
| Chris Camiolo | 10/20/09 | 10 | 10 | 10 | 10 | Dave, Thanks so much for such a ..... |
| Susan | 10/15/09 | 10 | 10 | 10 | 10 | Thank you! I found the manual and ..... |
| Peter | 10/12/09 | 10 | 10 | 10 | 10 |
Recent Answers from Dave Neuweiler
2009-11-03 chirping alarm:
Happy to help... The battery in your control should be a 12 volt, 4 ampere hour, sealed-lead acid type, like this one: http://www.batteryprice.com/bp4-1212v4ahsealedleadacidbattery.aspx However,
2009-11-03 chirping alarm:
Hello Andrea, and thanks for writing. To disable the alarm, you have to disconnect both the AC power and the backup battery (which is failing anyway). This is done at the control panel, not at the keypad
2009-11-03 DSC 2550 Stand-by battery:
Hello Jeff, and thanks for your question. The low battery trouble should clear automatically with a new, good battery... So, make sure the connectors for the battery leads are clean and tight...
2009-11-02 ADT CO Detector / Phone Switched to TW Cable:
Hello Martin, and thanks for writing. Well, there's no correlation between monitoring services and whether the CO detector works. Likewise, changing the telephone service would have no effect on its
2009-11-01 DSC PC2550, False alarm:
Thanks, Manny. Here's a link to one (of many) compatible smoke detectors: http://www.alarmsystemstore.com/DSC-FSA-410B-4-wire-Photoelectric-Smoke-Detector And here's the installation
Answers by Expert:
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