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Running a Restaurant/Expert Profile

Chase LeBlanc

U.S.

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Expertise

I am the author of the new book, HIGH IMPACT HOSPITALITY: Upgrade Your Purpose, Performance and Profits!http://amzn.to/guebkx I am also the founder and CEO of Leadagers LLC http://leadagers.com/ (leaders who manage, managers who lead, "leed/i/jers") a hospitality industry consultancy. Our primary focus is in upgrading the purpose, performance and profits of restaurants, bars, food & beverage outlets and/or nightclubs. We have expertise in operations, start-ups, training, in-house leadership development and positive customer service experiences. 720.269.9537

Experience in the area

My 30+ year hospitality career started as owner/operator of a nightclub development and management company. After successfully selling that business, I led within a variety of national and global operations as General Manager and multi-unit Regional Manager and I have also served corporations as Vice President and President. My extremely broad range of experiences includes leading training stores, entertainment complexes, fine dining establishments, high-volume theme restaurants, quick-service restaurants, dance/night clubs, comedy clubs, college taverns, dueling piano bars, pizzerias, high-volume sport’s bars, live music showrooms, retail stores and gift shops, fast-food concessions, catering/banquet facilities and high-volume arcades.

Publications

"Staffing Doctor" columnist for Hotel F&B Magazine http://www.hotelfandb.com/blog/?p=819#more-819 Top 10 - FastCasual.com http://www.fastcasual.com/article/140233/Top-10-ways-to-motivate-your-managers Core Hospitality - Quick Serve Leader - http://quickserveleader.com/article/making-hospitality-core-your-restaurant-brand-expert-corner Wise Words - Inside F&B http://insidefandb.com/2012/01/wise-words/ And have been a featured blogger for FohBoh.com In addition to my new book High Impact Hospitality,http://amzn.to/guebkx I have been a contributing writer for and/or my properties have been featured in Cheers, F&B, Food Service News, Hot Spots America, Military Club & Hospitality, Nation’s Restaurant News, Night Club & Bar and Top Shelf.

Education/Credentials

Attended the University of Colorado for three years and left to open my first nightclub at the age of 21.

Something interesting about this subject that others may not know:

The word ‘hospitality’ should conjure up within you cordial feelings of welcome, warmth, kindness and generosity. Hospitable people and places are those that take other people in, help them out or make them feel better; that my friends,is a worthwhile definition of an “above and beyond” goal. It’s what the world has always needed more of --

Something controversial or provocative about this subject

Management is how well it runs when you are there - Leadership is how well it runs when you are not.

Average Ratings

Recent Reviews from Users

User	Date	K	C	P	Comments
sheilastuart	04/19/12	10	10	10	Thanks Chase :-) Is there a standard .....
Ashton	12/01/11	10	10	10	Thank you so much for your reply .....
Dino	11/20/11	10	10	10	thank you for your advice
Yazan	11/13/11	10	10	10	Thank you very much for a great .....
claude	06/20/11	10	10	10

Recent Answers from Chase LeBlanc

2012-05-11 2 Restaurants 1 Mall: Good Idea?:

Hello Eric, Thanks for the question. My answer might not be what you looking for – because the answer is - it depends. There are many examples of brands who “co-branded” in the belief that they would

2012-04-24 From employee to owner:

Hello James - Thank you for the question. I’m just back from driving through KY & TN – beautiful country. I’m going to probably come up with the same questions you have about your situation – not

2012-04-19 help!:

Shelia, Thanks for the question. Usually, I try and give well thought out answers - but because of your time crunch & tears I'm going to provide links -- as answers to your questions. This is the fastest

2012-04-16 Bar/Restaurant Acquisition:

Buyer pool for bars – Bars have always been/will continue to be a niche market. Most “sane” folks don’t want the “atmosphere” weaving through their lives. Mostly single guys run them ‘cause – you can’t

2012-04-13 Bar/Restaurant Acquisition:

Hello Justin, Thanks for the question – First, I need some clarification – are you planning on moving to SoCal – if not - there is no “hands on” from many miles away. Secondly, although many people

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