Expertise:  I am the Founder & Owner of Restaurant Coaching Solutions, Inc. We have experience on any topic related to the restaurant & hospitality industry - from Menu R&D, Menu Engineering, Marketing Strategies, New Store Openings, P&L Analysis, Lease Negotiations, Staffing, Policies & Procedures, Building & Design, Site Location, Branding, PR & Promotions, Multi-Unit Development, and any other area effecting the operation of your business. Check us out on the web for more information at www.RestaurantCoachingSolutions.com or call us toll free at 877-535-2324.

Experience in the area
I am a recognized expert in the hospitality profession with over 26 years of success at planning, developing and executing strategies for delivering dramatic results. A former "GM of the Year" for 2 major, full-service chain franchises, an Award winning Multi-Unit Executive with two of the largest International Restaurant Chains in the U.S., business owner, published author, husband and father of two. I have been recognized for achievements in our industry for successfully managing a wide variety of franchise, independent and corporate hospitality industry challenges. These include new store openings, turnarounds and new market development in a variety of venues including; casual-fine dining restaurants, on and off-site catering facilities, banquets, clubs as well as casual full-service, quick casual and fast food. I have planned or opened 22 new restaurants, developed new production, service and business models and operational cost control strategies that have significantly lowered operating costs, improved productivities, increased overall food quality, increased and improved service models, lowered staff and management turnover, increased sales and guest counts using initiatives developed, planned and executed through my Leadership Circle Initiatives. This background also includes extensive experience in coaching, recruiting and training over 100 managers and over 2,000 hourly employees to date.

Organizations
The National Restaurant Association Founded in 1919, the National Restaurant Association is the leading business association for the restaurant industry. Together with the National Restaurant Association Educational Foundation, the Association's mission is to represent, educate and promote a rapidly growing industry that is comprised of 925,000 restaurant and foodservice outlets employing 12.5 million people. The Society of Hospitality Management The Society for Hospitality Management is an education and professional development association and organization serving the hospitality industry. The SHM is a network of hospitality professionals committed to the education, training, and professional development of employees at all levels in the industry. Through training and educational programs, products, and services, industry professionals grow personally and professionally and in the process improve the performance of the properties and companies they serve. The Gerson Lehrman Leisure & Lodging Council The Gerson Lehrman Group Councils are global networks of executives, physicians, scientists, engineers, attorneys, and other professionals who deliver expertise and decision-making assistance to businesses, governments and investment leaders from around the world. The Professional Business Coaches Alliance The Professional Business Coaches Alliance is a knowledge sharing and peer coaching organization that concentrates on the delivery of effective business coaching - with an emphasis on usable strategies and tools - for the small business owner. The International Council on Hotel, Restaurant and Institutional Education Founded in 1946, the International Council on Hotel, Restaurant, and Institutional Education is the global advocate of hospitality and tourism education for schools, colleges, and universities offering programs in hotel and restaurant management, foodservice management and culinary arts.

Publications
My articles and opinion pieces have been featured on several industry websites, magazines, blogs and forums including: RestaurantOwner.com RestaurantEdge.com FoodService.com Ezinearticles.com Restaurant Startup & Growth Magazine American Express' Briefing Newsletter Nation's Restaurant News and tons more!

Education/Credentials
I hold degrees in Economics, English, Culinary Arts and industry certifications in Hospitality Management and Restaurant & Catering Management.

Past/Present Clients
Here's a list of some of the teams Jeffrey has coached! Hardee's Connie's Pizza Burger King Chili's Long John Silver's The Purple Sage Bistro Applebee's Shoney's T.G.I. Friday's La Dolce Vita Pastries & Catering 5 Seasons Sports Clubs Wendy's Bennigan's Godfather's Pizza