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Walt Disney World/Expert Profile

Brian Charles Kohn

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Expertise

I`m an expert on all aspects of a deluxe Walt Disney World vacation, including Disney`s four theme parks, the Disney Vacation Club, Walt Disney World`s on-site deluxe and moderate resorts, and Disney`s theme park and resort dining. I host a semi-monthly online chat about deluxe Walt Disney World vacations, and was a contributor to Rita Aero`s Disney World, The Essential Guide to Amazing Vacations. I also maintain my own web site of guidance and opinions on various aspects of a Walt Disney World vacation. I`ve stayed at nine of Disney`s resorts, and eaten at almost all of the full-service restaurants, and can give comparative information based on your personal needs and preferences. I typically reply to questions within a few hours, except overnight.

Experience in the area

My wife and I have, together, visited Walt Disney World dozens of times. We have stayed at almost all the deluxe resorts and have eaten at almost all the deluxe restaurants.

What do you like about this subject?

I've been an avid fan of Disney's excellence in customer service since I started my career as an international quality management consultant. The attention to detail and commitment to making each guest happy has drawn be back year after year. I generally respond to questions within a few hours.

What do you still hope to achieve/learn in this field?

Walt Disney World is very larger and is ever-changing. I look forward to each visit as an opportunity to learn more about what is already there and to learn about what has just been introduced.

Something interesting about this subject that others may not know:

Walt Disney World hosts a management school where it teaches the world the finer points of providing excellent customer service.

Something controversial or provocative about this subject

Walt Disney World is a wonderful vacation destination for everyone; it is as much a couples destination as it is a destination for families.

Average Ratings

Recent Reviews from Users

User	Date	K	C	T	P	Comments
Carre	09/24/09	10	10	10	10	that was QUICK!! Thanks very much!!
Ericka	07/01/09	10	10	10	10	thank you for your help your response .....
winn	05/17/09	10	10	10	10	Great. Hard to find all information on .....
susanlewis	09/02/08	10	10	10	10	Hi Brian, thankyou so much for your .....
steve	06/23/08	10	10	10	10	Thanks for the swift response ..really helpful .....

Recent Answers from Brian Charles Kohn

2009-09-24 dinner reservations at the castle:

At this late date, it might be too late to make that arrangement, but it is certainly worth a try. You can use the link below to check for availability and book your reservation at the restaurant if

2009-09-07 Universal Studios:

Walt Disney World in Orlando includes four theme parks, Magic Kingdom, Epcot, Disney's Hollywood Studios, and Disney's Animal Kingdom. There are also a couple of water parks, Typhoon Lagoon and Blizzard

2009-08-21 Expiration date?:

Admission tickets that were non-expiring are indeed still valid, but at times Disney has enforced the rules that they are only for the parks that were open at the time the ticket was issued (in your case

2009-07-07 Dining Plan:

Crystal Palace is a table service restaurant, and counts as a table service credit, even at lunch. With counter service meals, a "combo meal" is a menu item that includes an entree and perhaps a side

2009-07-06 Restaurant recommendations:

Between 50's Prime Time and Sci Fi, we prefer 50's Prime Time: The food quality itself is generally better, and the atmosphere is richer, more of an experience. However, note that part of that is that

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