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Expertise
Questions about using customer data to inmprove online profitability, particularly in retailing. Topics include profiling customers using weblogs, figuring out which ads generate the highest value customers, how to reduce the numnber of 1x buyers, how to generate higher sales from current customers, customer analysis, ROI calculation, reducing discounts while increasing resaponse rates. Do you collect customer data (purchases, page views, surveys) and not really use it for anything? Want to find out how? Just ask.
Past/Present Clients
Cellular One, MBNA, SteelTorch Software, Retek Direct, CBS Sportsline, Kobie Marketing, Aerial, Tupperware, Barnes and Noble, Comcast Corporation, Home Shopping Network
Average Ratings
Recent Reviews from Users
K = Knowledgeability C = Clarity of Response P = Politeness| User | Date | K | C | P | Comments |
|---|---|---|---|---|---|
| S. Mahabir | 04/19/13 | 10 | 10 | 10 | |
| S. Mahabir | 04/19/13 | 10 | 10 | 10 | |
| Brown | 09/04/12 | 10 | 10 | 10 | |
| AJ | 08/30/12 | 10 | 10 | 10 | |
| am | 02/26/12 | 10 | 10 | 10 |
Recent Answers from Jim Novo
2012-09-23 started new business:
That's a very broad question that many books have been written about, search Amazon for: "start online retail business" and you will get a list. Probably a good idea to being testing some of your
2012-09-03 Sales problem for ethnic store:
There's really not a lot if information to go on here, can you post links to a few of the products? webstore.com does not get a lot of traffic compared to eBay or Etsy, just OK. DaWanda.com gets very
2012-06-01 Suppliers:
Well, that's tough product area, because there are so many players in it and there are real institutional barriers to a "little guy" getting in. If you want to play there you have to find companies that
2012-05-29 Suppliers:
I'm not sure I understand the question - you want to sell stuff but you do not know what you want to sell? Or you know what you want to sell but can't find someone to supply it? To find suppliers,
2011-10-24 Merchant Accounts:
Sorry, I can't help you with this. Due to the 1:1 nature of these transactions, I don't think you can break up the initial charge and then submit pieces for clearing at individual merchants. So I'd guess
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