Telephony--Clecs, Long Distance/Expert Profile

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Jack Morgan


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I will be glad to answer questions about your Merlin Legend and/or Magix telephone system. I also know the Partner telephone system as well. And of course the Voice Mails that these systems use.

Experience in the area

I am a retired Tier-3 Technical Support Engineer formally employed by AVAYA, Lucent & AT&T. I was a TIER-3 Engineer on these products BEFORE they were products. Besides assisting Technicians on problems with these products, I was responsible to contact Bell Labs with product issues.


University of HARD KNOCKS, and several courses in the telephone industry. Also, I was a UNIX system administrator.

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Prashant S Akerkar01/10/13101010Dear Jack Thank you. Thanks & Regards .....
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Recent Answers from Jack Morgan

2014-04-22 Voice mail:

Art,    The cheapest Voice Mail option is usually the one provided by your carrier.  Of course, that's limited to only one line, and may not fit your needs.    I service the Merlin Legend/Magix telephone

2013-10-26 cabling question:

I am afraid I don't quite have enough information to answer this question.  That is, what type of circuit will this be used for?  Analog Extensions, Digital Extensions or exactly what?      Also, what

2013-01-11 Landline and Cordless phones for Storing Contacts:

In fact, many FAX Machines have the ability to store Certain numbers in their own "Directory" (Speed Dial/Memory).    Some Printers can also act as a FAX Machine and the "Directory" of "Speed Dials" can

2013-01-10 Landline and Cordless phones for Storing Contacts:

I have no experience with Cordless Phones, however, there are telephone "SYSTEMS" such as the Merlin Legend, Merlin Magix and Partner Systems that I service that have the ability to be "PROGRAMMED" with

2012-06-29 small business telephone system:

Ok, here's the deal.    POWER is not the issue, DATA is.    There is a way to connect a "STANDARD" Phone (like at your granny's house) to the bottom of the 18D, but that's not what you desire.    You are


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