| Recent Answers from Jerry Pinney |
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2008-06-08 What's KRA, KPA and KPI?: Key Result Areas (KRA}Are your primary job responsibilities. Could be sales, profits, new customers, Department performance, Accuracy, customer service. KPA's I am not familiar with this one. Key...
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2008-05-22 Customer service - employee behaviour: Yuri, I do not have any first hand knowledge or am I aware of any research in this area. If any exists I believe that NACS, the Convenience Store Trade Association would know about it. I suggest you...
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2008-03-24 distribution: Craig, This is not an easy question. Let me share some thoughts. Food distribution is regional and local. There is very little National Distribution. Each market is different and unique. Most food...
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2007-08-20 grocery education: I would suggest you contact the National Association of Convenience Stores @ http://www.cstorecentral.com/index.html I would also suggest that you develop a relationship with your primary supplier...
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2007-08-15 Non food brokers hispanic market: Not sure I can be real helpful, but here are a few suggestions. Here are three trade associations that may be able to help. www.gmdc.org www.nacds.org www.awmanet.org I would also check with...
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